The River Lodge

Best company we have EVER rented from!! We were greeted at check in by the nicest, friendliest, most informative people (Jeff and Shelly)!! Never felt more welcomed by any other rental company than this one! All of the extras (from parking passes to plenty of toiletries at the house) were very appreciated! We had one little issue with the lock on the door and they had someone out within 30 mins. Customer service is top notch!! We can’t wait to rent from this company again!!

You guys did a great job the stay was lovely will definitely be back.

The stay was very good. We enjoyed the house. Plenty of room especially the guest house. The kids had a lot of fun there. The bed sheets/comforters were a bit dusty in the guest house, most likely, because no one had used it prior to us for a while and was collecting some dusts. But it did not stop us from enjoying the rooms. a bit of dusting took care of the dust. We will also suggest to have a few big pots and pans, a kettle, some table spoons (there were none). It will also be good to have a few more paper towels. A lot of plates, steak knives, tea spoons, etc. were available. One major improvement that we would suggest is have locks for the bathrooms. This was a big drawback as we had to lock the bed room door to get around the problem. The office staff was very helpful. The parking passes were very helpful.

We had a great time, the cabin was beautiful and very spacious!! We will be back for sure.

The house was absolutely perfect!! Everyone enjoyed their stay, will definitely be back!

The cabin was amazing! This property is HUGE! The yard alone makes this property more appealing than anyplace we have stayed in Gatlinburg, close to downtown yet so secluded and private, we had an amazing time. This home is beautiful and the screened in patio was such a bonus! We ate every meal on the patio. We will be booking this for next year’s vacation!

We had a great time with the family. The house was lovely.

Everything wonderful as usual from the employees to the beautiful cabin.

We should have been made aware of the exact location before booking. It was further away from the action than we wanted. Also, we were evacuated by police because of a flash flood that scared us all. No one even called to check on us. That was not right

Beautiful cabin in Gatlinburg! The staff was very helpful and any issues we had they were quickly addressed. My family and I really enjoyed our stay and would definitely stay again. The only con were the bugs in the outside guesthouse that were addressed by the team.

The space was perfect for us!! It was clean and spacious and offered so many amenities. Everything was perfect!!

The cabin we rented was identical as it was described. Very modern spacious and clean. We will be back again. Thanks

Our family have a wonderful experience staying at the RiverLodge. The only down fault. That’s out of your control is at the dryer wasn’t working there was a note attached indicating that the parts are on order. And the outdoor fireplace wasn’t working. But overall it’s a fantastic experience. Thank you

We come to Gatlinburg at least once a year. This is our 3rd different cabin we have stayed in and I have to say, IT WAS MY FAVORITE!!! The owner's of the cabin that we booked about 8 months in advance decided to sell their property. Parkside called us about 2 weeks before our trip and upgraded us to the RIVER LODGE CABIN. There is a volleyball net, soooo much room in the fenced in yard to play kickball, football-there are the most adorable, sweet horses next door that you can feed some snacks to. walk across the street and there is an entrance to the river and swimming hole-up the street, maybe 3/4 mile and they have all the hiking trails you could dream of...with waterfalls. We didnt even have to leave the cabin-This was my favorite by far and I am so grateful to Parkside for the upgrade and making it a beautiful vacation for my family. They are the sweetest to deal with as well- We had trouble getting the fireplaces lit (we really just didn't know how to work them:) and they sent maintenance out immediately-We had no issues and absolutely will be back

As always all office personal and friendly. We have a large group so we needed extra parking passes, after explaining this they provided them. Thank you. As always our unit was clean and well supplied. Service man came and explained the fireplaces to us which we enjoyed very much. Also had a fire in fire pit, roasted marshmallows and even belted out some favorite tunes. Our neighbors were not very close to us. Lol

Perfect. Your employees were amazing. We were snowed in for one day. And they made things right by the next morning

Our trip was absolutely amazing. There were a few issues that we had...one of which was mice...I called and made the staff aware they said they would send someone out to set traps but no one ever showed up....also the fire place the pilot light would not stay light and would continuously go out...also the hot tub did not work the jets did not work at all while we were there which was very disappointing....othere than these few thing we enjoyed our stay the place is beautiful

Great place to stay, So nice and peaceful. Thanks for the great time.

The house was amazing, don't think I would change anything.

Rental was amazing. Super clean, great location with awesome views of mountains out back yard, everything you could want and more.

our stay was so worth it. we loved the everything about it. the stay was very good. the cabin was huge and accommodating. the cabin had everything we needed. very spacious. everything is good.

Awesome cabin with great views. Fully equipped with everything you need

Great experience, The River Lodge was a beautiful property, it will not be our last time staying there!

Me and my group of 16 absolutely loved the River lodge cabin! Beautiful and spacious!

We could not have asked for a better place to stay.

This is by far the best vacation rental property that my family has enjoyed to date. I will definitely be back with my family and have referrals out now.