The Bunk House

Super location with great customer service. When we needed trash pickup after our month long stay, they were super prompt. We had no issues and saw lots of wildlife!

We had a great experience once again, we are especially thankful to Jeff who went above and beyond to make our stay as comfortable as possible. One draw back was the internet service which needs a lot of work. Apart from that kudos to Parkside Cabins.

Parkside cabin rentals was a pleasure to rent from.. customer service is phenomenal!! All staff was exceptionally friendly! Craig at front desk went above and beyond and was so helpful!! I would definitely rent from them in the future and will recommend to my family and friends! Cabin location was absolutely gorgeous! My September wedding was all l ever dreamed of and more at your location.. it was the perfect outdoor wedding location!

Was a good time. Was a little far from town Would have liked to be a little closer

The cabin was very nice and clean. Will definitely recommend it. Plan to come back next year!

Excellent service, would have liked the best bed to be on the lower level!

The cabin was really neat, but I was a bit surprised that only one of the bedrooms had a door on it. It ended up being ok, but would have liked that info from the start, not sure if it was mentioned in the room description or not. Other than that, it was a great rustic experience and the pool table and cornhole entertainment was a bonus! Thanks!

We enjoyed the cabin but the hot tub water was cloudy and we weren't provided enough towels. The cabin had a lot to offer and was very spacious.

I would rate customer service from Jeff -10 - stars- if it were an option. We did have some hiccups but issues were resolved. Rainbow Falls cabin has a Moma Bear and two cubs that frequent the deck , which was the highlight of our stay .

Love every cabin we have stayed in from you guyd

For having a mix up and our cabin sold it turned out amazing. All of the staff was very nice and accommodating! They ensured our stay was comfortable and went out of their way. It’s appreciated and the cabin and location was absolutely beautiful and perfect.There was only thing I would change is having pole sticks that are not broken, but we accommodated for it. We will definitely be back and use their beautiful cabins again! Kudos to the amazing owner and staff for taking time to accommodate our big family! We thank you for a great experience and memories that will last forever!!! Even the maintenance men was wonderful!!!!

you need to look at your cleaning crew it was dirty cigerette s in bottles the fireplace had trash we had to clean out before using ect

Our 3rd time staying in this cabin . Love it, a little more boxes with dish washing detergent would go a long way especially when staying multiple nights.

The cabin is in a wonderful area. We loved it so much, we’re looking to build something very similar. The floor plan is wonderful. I do wish it had more/better kitchen supplies, but that won’t keep me from staying there in the future. The toaster doesn’t work either. We loved the Pavillion sooo much. Great addition and the constant sound of the stream in the background was wonderful. I think the cabin is also due for a good deep clean. I know it can get dirty getting rented out so much, but I had to clean several things when I was there. Again, nothing that will keep me from staying again. It’s easily our new favorite cabin in the area.

Very responsive to our need for a new coffee maker, thank you! Maybe add a broom to cabin to help guests keep it clean for you.

Really a 4 star, but I'm not sure they can help the wifi and internet problem or lack of. You could not do work online from the Bunkhouse cabin we stayed in. Or watch anything on tv. But, I'm not sure they can get high speed internet out there. Other than that, it's all a FIVE star cabin. My family really enjoyed it

The cabin was beautiful. The only thing I didn’t care for was the beds. They were not to comfortable for my liking

Everything was wonderful, easy convenient check in & the trash pick up service was great.

Friendly service at check in. Prompt service on requested extras and we love the privacy of the bunk house cabin.

Did great. Cabin was clean for the most part. There were a lot of hornets but did come out and sprayed. Was unable to enjoy the hot tub bc the insects were in the sunroom.

We come to Gatlingburg every year. This year we came twice. We either rent a cabin from Parkside or my sister does. We love all your cabins we have stayed in so far. We look forward to next year!

The cabin with the guest room was so awesome. Some many rooms you couldn't decide where to sleep. The view was breath taking. They only problem is your water doesn't stay hot long enough for the jacuzzi. And with so many bathrooms you can't take a shower at the same time or the water gets cold quick.

Clean and every well organized cabin for our group...great beds and amenities... Awesome experience the family now expect this trip annually..thank you

We always rent from Parkside. We had 2 issues and both were handled very quickly..

The cabin was gorgeous. We loved it and hated to leave

Cabin was great very large very spacious. However we had no access to any of the streams or view of the stream. The hot tub was probably the worst I’ve ever seen water very stagnant and smelled really bad. We enjoyed it we turned it down and the two children played in it. Also your gate lock was missing. Overall what are the best times we had. Thank you Parkside and Christy for your help.

The cabin was fabulous everything was extremely clean the pictures did not do justice of how beautiful the property was. We can’t wait to come back

Very pleased as always Just needed garbage bags Only had one in kitchen can

Great cabin and friendly staff close enough to attractions but located in a private setting

Excellent people to work with! Always polite & helpful with any questions we had!

Staff is very friendly, the cabin was user ready and comfy, and the office took care of the two items we had submitted for attention after our stay in 2017.

The cabin was great! We loved the location. Will definitely recommend and be back!

We have rented from Parkside for 7 or 8 years in a row now and always have a positive customer experience. From front desk to maintenance staff, everyone is always very helpful. We aren't necessarily complaining but this year our cabin (The Bunk House) was usually dirty (example: our socks were black from walking on the floor). We've stayed in that cabin 4 or 5 times in the past and it's never been like that. It seems to need a deep clean. Also, the dishes available in the kitchen seemed limited this year, like things were missing. A few times we had trouble cooking meals because of the lack of dishes or utensils. We'll be back again next year, I'm just providing some honest feedback for you.

The check in process was very smooth and we appreciated ability to check in early. Check out was simple, as well.

The cabin was terrific, as was the price for a 7 day stay. There were only a few small hiccups with the cabin which would be the third drawer down in one of the bathrooms were broken, there was not much of a water pressure but I had assumed it was because of how far we were out and there were quite a few millipedes running around in the foyer room that features the game system regardless if the door was closed all day. A few of the creepy crawlers found the way to my bed, but overall it was a great experience and we will be sure to book with you again.

A very pleasant experience. The cabin was beautiful and well equipped. Very relaxing.

We had anEXCELLENT STAY!! It was definitely one of our favorite vacations! Thank you!!

The Bunkhouse was spotless and had everything needed for a great stay. The staff are very friendly and respond immediately to anything that needs attention.

We had a wonderful stay at the Bunk House! It was private, clean, and very cozy. And the customer service was excellent. The TV in the living room stopped working and they sent someone to set up a new TV. We are very happy with our experience and will definitely recommend Park Side to others!

I would highly recommend Park Side Cabin Rentals to everyone. Check-in/check-out was so fast and easy without all the hassle. The employees were very informative and friendly. We stayed in one of their cabin's for a week and wasn't bothered by anyone. If housekeeping was needed, we had the option to call them instead of housekeeping coming out to the cabin everyday. We loved the cabin so much and will definitely be back.

This isnt my first time using parkside, we really enjoyed our stay.

The cabin was lovely. If your looking for seclusion the bunk house is the place. No signal for cell phone use. Limited TV channels.

The staff was very nice. The prices were fair. The beds are comfortable. We will be back next year. We stayed in 2 cabins. The transition from 1 cabin to the next was not very well executed. When we booked we were assured the time between the cabins being ready would be minimal. (they would ensure our 2nd cabin was cleaned first) 5 hours later it is now the actual check in time and it still wasn't ready. Speaking of cleaning, the basic cleaning was terrific. The deep cleaning (cob webs, wasp nests) didn't appear to have been done at all this year.

We absolutely loved our stay in The Bunk House! We loved the seclusion; it was perfect for the kids & dog. The office staff was very friendly. Everything we needed was provided with the cabin. One note, not sure if you are aware; the crockpot was broken. When we pulled it out to use it, the bottom of the bowl was missing. The arcade game and dartboard were nice surprises when we arrived. We will definitely use your rental agency again.

We loved staying in the Bunk House. Plenty of room and the dog was happy with the space. Still could use WiFi and distance from Gatlinburg was a little hard on making plans and takeing care of our dog.

The cabin was amazing and very much what we were hoping for. The staff were phenomenal and very friendly. The distance to town from the cabin was ok but at times irritating...if we return will be checking into something closer.

We loved the bunk house. It was clean and comfortable. We will be returning soon!

We enjoyed the cabin so much. Excellent location and accomodations

Very Good, not many rules, house was clean, folks at check in and check out made it quick and easy. Check out at 11:00 and not a lot of rules or procedures. The Bunk house was great and with our large family the huge dinner table accommodated us all. A huge flock of Turkey came to visit every evening. Hot tub, Fireplace, and Football on the screened in porch with a cold one. That is hard to beat!

Great customer service and cabin called the bunkhouse was awesome especially the seclusion.

The cabin was very nice, we all loved our stay there. A suggestion would be to provide Internet at this locale, as it is so remote there was no cell phone reception and it made it difficult to stay in touch with family members.

Excellent. We loved the house. It was great for a family,

Loved the cabin! Had everything we needed and was super cozy!

All Parkside Cabins are the very best out there.. Great Experience!!!!

We loved The Bunk House, we'll be back for sure.

Very nice place will be back.just one think the couch bed did not have sheets or blankets and pillows so we had use some off the other beds and on the information that is considered as a bed.