Roosevelt Lodge

Housekeeping has improved since our last stay, but window washing is still lagging.

Excellent service! Home was well kept and flexible for a wedding event. Made necessary accommodation and adjustments when needed.

Our 3rd stay with Park side and we loved it. The Roosevelt lodge was beautiful. Only complaint would be to upgrade the TV’s to smart TVs. Thank you for another amazing vacation.

It was a very nice place to stay for our large group.

As always staying with you guys is always the best! Hassle free and the staff is very nice!

Fantastic. Would definitely recommend to other family and friends. Everyone we encountered from Jeff and Abby at check in to Miguel and JJ when we had some things in the lodge that needed attention.

We loved every moment. Only suggestions would be to fix the water damaged ceiling in first floor bedroom, and maybe take out the mention of a player piano in the description of The Roosevelt Lodge.

Beautiful Home. We (34 in total) enjoyed our stay. Plenty of room for us all and the view was amazing. We had a few things that needed to be addressed and someone was on site Within the hour - great service! The only thing I might suggest is if the home had some baby items accessible such as pak-n-plays, high chairs. It would go a long way in helping young families traveling long distance. Also the wooden fence was broken due to fallen tree Branch which gave a sense of security for the landscaping drop. Our experience was very good.

The house was very nice and had so much space for everyone. I will definitely try to return to Roosevelt lodge

We had a great vacation but there are some updates needed in the cabin. On the horse bedroom the shower doesn't work well. The fans need a serious dusting so we left them off to not stir up allergies. The kitchen lacked the pots and pans for a chef kitchen. Great fire places, game room and hot tub.

Lodge was great. Great location. Great people and the experience of a lifetime.

The large cabin was clean and comfortable. Had everything we needed, loved it!!

This Lodge was amazing. It is in great shape and the landscaping was fresh. Perfect place for our wedding. Wish I could give it 6 stars!

Everything was excellent, staff and cabin Thank you for allowing us to have our wedding at Roosevelt lodge it was beautiful

Amazing service and staff. Very helpful. Beautiful cabin and view. Can't wait to visit again.

We had a great experience! The Roosevelt lodge was perfect for our daughter’s wedding! We did incur some plumbing problems, however Parkside sent maintenance workers to the property quickly and resolved the issue! We were very pleased with their service!

Jim Ogle & Sara Valentine are the best people that I have met ,, showing me there Heart , & they are awesome people that allowed us Joann & I Buddy Phillips & some family to stay at the Roosevelt Lodge June from ( 14 -18 ) .I will never never for get this & there wonderful Hospitality. P.S. We had 2 family stay at the RV Park Camp Sides,, & 3 family stay at the ParkSide Cabins too. We all met up at the near down town Mynatt Park Pavilion for big cook out Sunday.

The Roosevelt Lodge was lovely, and accommodated the entire family. I do have a few complaints that I will address as I believe my comments could greatly improve the stay for your guests. 1. for such a large home, the kitchen was very poorly stocked and disheveled. We love to cook, and although we brought everything prepared to be warmed, etc. there were very few platters, the pots and pans were in a heap and the knives were inadequate.The handles were tacky to the touch. 2. I couldn’t even find a coffee filter and had to run to the store to buy some. Maybe reusable coffee filters would be a good addition. 3. It was difficult to find out detailed info about the pull out couches. I called a number of times to request info and felt as though I had to drag the info out of the staff. I didn’t even know that there were more than two sofa sleepers until I started digging. They also told me I needed blankets and pillows for the sofas at the last minute. So, having detailed information would be helpful. 4. Most of the sofa sleeper mattresses are in bad shape and awful for an adult to sleep on. We used every sleeping space available. Now, the amazing things were that your staff is friendly and kind, the home is lovely and well stocked with towels, toilet paper and paper towels. The scenery is amazing and we got nothing but compliments about the venue. Please know that I offer these suggestions as a way to improve the experience of your guests. I have stayed in a lot of places and a well stocked kitchen and detailed info offered up front greatly improves the experience! Thank you! Dayna Lockwood

Easy to communicate with. Had to call maintenance to come fix a couple of lights and came out fairly quickly and fixed them.

We enjoyed our stay, everyone was able to enjoy the area while staying at the Lodge.

Everything was absolutely wonderful. And the response to our needs when needing help was great and the maintenance guy that you went was so helpful and so friendly!!

It is a wonderful place and my family and I enjoyed every minute of our stay. My great grandchildren didn’t want to leave.

Staff is friendly and helpful. The lodge was clean and beautiful. We had a awesome stay

Excellent experience throughout! Thank you so much!! Also, I think I may have accidentally left some long pants there. Is there anyway I could arrange to have those returned? Thanks again!

The Roosevelt Lodge exceeded our expectations. We had plenty of Room and beds for our entire family.

The Roosevelt was absolutely amazing! The lodge was spacious, the grounds were beautiful and the views left us speechless.

Overall, we're pleased with our whole experience, and especially with the Roosevelt Lodge's facilities and location. We left a list of our noted deficiencies and suggestions with one of the agents at the time of our checkout.

Very happy with Parkside Cabin Rentals. The staff was terrific with any concerns we had and the Roosevelt Lodge was fantastic. So glad they suggested it for our family reunion. We did not want to check out!

The house was wonderful, plenty of space, generous bedrooms with nice mattresses. Bathrooms were great. I would install motion activated lights along the baseboards in the bedroom hallway on the main level. It’s like a dark cave walking down that. The reclined position in the hot tub didn’t have working jets, also the speakers were visibly broken. Time for an update on the hot tub. Everything else was wonderful.

Love the lodge and the stunning setting. Grateful for the opportunity with my family.

Everything was perfect, we had a great time and will be back next year.

We were pleased with your extra care given to us when we could not be in Roosevelt Lodge on Sunday as usual, your staff provided extra table and chairs at the Valentine View to accommodate our large group. Every year for some years now we have celebrated both Thanksgiving and Christmas together. We are unable to be together later. Again thanks for you kindness. We so enjoy our time each year in the Roosevelt.

The Roosevelt Lodge was an amazing experience and we can’t wait to return.

Spectacular facility and property. Very Memorable Experience!. Office staff very helpful.

Roosevelt Lodge is amazing!! Absolutely thrilled with service provided!!!again !!!!

The staff at check-in and check-out were very friendly and extremely helpful. The lodge was very clean and well stocked with supplies. We had a most pleasant experience with you, and we look forward to future visits.

Been bringing the family to the Smokies for vacation over 30 years and thought it couldn't get better but as the family got bigger we kept needing more space. The Roosevelt Lodge was the perfect answer. Even when the weather wasn't the best, there was so much to do inside. Had 34 of us and have to say, it was the best vacation yet. Thank you for a great time.

We lived the Roosevelt lodge because it had so much space and aminities! The check in at 4 and check out at 11 felt like we paid for a day that we didn't get because we actually lost 5 hours. On our last day there there was a mouse that ran through the dinning area.

Our first experience with you all was excellent. We will be back.

Pros: The cabin was the perfect size for our high school youth. Most of the youth and sponsors said it was the most beautiful cabin they had ever stayed in. The kitchen was enormous and served our purpose well. The fire places were wonderful, since the temperature dropped below 10 degrees. Cons: The road conditions on Waldroup Road were very dangerous getting to and from the main highway with the ice and snow. A wider road with guardrails would be a major upgrade. There was a slight smell of sewage as you descended down the stairs to the bottom level of the lodge. We couldn't find the source though. All in all, a fantastic weekend!!! We definitely will try to book again for next January with the hope of no snow 🙂

Wonderful location for a family reunion. I hope to come back very soon.

Everything was exactly as we expected. The Lodge is beautiful and accommodating. Everyone at my daughter's wedding commented on how lovely it is there.

Check in and check out was simple, staff was accomodating, lodge was fantastic! Our stay was perfect!

Everything was perfect. We can't wait for our next trip using Parkside cabin rentals.

Beautiful place! Spacious & comfortable. Cleaning crew should deal with emptying dishwasher. Asking guests to assure dishes are put away resulted in US having to wash dirty dishes which were placed in cupboard by previous guests. GROSS.

Everyone we dealt with was professional and courteous. The property was excellent. We will definitely come back.

Our 2nd stay at Roosevelt Lodge. We had a great time again. It is, however, time for a deep cleaning. The ladies were surprised that no facial tissues were provided. Best, Joe Cunningham

Great place. Needs more sheets, blankets and pillows for pullout couches.

All good and good service. No dumpster was a negative

This is our third year at the Roosevelt Lodge and it was great. We hope to do it again next year.

It was fabulous, and wonderful, I loved the decor. May need a private sign, as we had strangers waking into the house (twice!). Yikes. Thank you.

The amenities were as advertised, and the office staff was easy to work with. Having someone meet you there with the key would be an excellent touch.

Great cabin, great amenities, wonderful time. We can't wait to come back again.

The Roosevelt Lodge was beyond gorgeous. We definitely will be back. Please get a pool at The Roosevelt Lodge!

We had a family group from age 1 to age 90 and everyone had an incredible time. The peacock was a beautiful surprise. We ate every meal in the cabin and had all we needed. We did have a terrible smell in the downstairs and found a dead mouse in the ceiling rafters. It took a couple of phone calls to get somone to address the smell. Also about 6 different strangers knocked on our door looking for Steiner (?) Lodge. One person walked right into the house. I think you would benefit from better signage on the front and back driveways. The front door could use some weather stripping to prevent drafts. The kitchen door hinges to the MIL suite need to be oiled. We eventually found the National Park path on the property but directions or a sign at the trailhead would have been nice. In addition, i stayed in the MIL upstairs room and the tub never drained during my shower. Might need to use some draino there. There seemed to be an abundance of lady bugs in the great room. We burned a fire in the fireplace during our whole stay and really appreciated the abundace of wood. Overall, a fantastic stay! My grandfather has already mentioned booking again for next year! Thank you

Everything was perfect, we loved the view since you cleared the trees.