Mountain Secrets

No communication with us regarding hot tub and how to use . Was not aware that we had to keep cover over tub to get hot since newer hot tubs dont require this. When we got there the cover was already off so we assumed it was ready to use. Requested service sat and sun for repair but no one called us to tell us if someone came out to fix it . Please work on communication regarding repairs.. we never got to use the hot tub which kinda ruined my bday weekend getaway. Not sure if I would recommend to another friend.

The cabin was absolutely amazing and the view was incredible!

The stay was great. Had a minor maintenance problem. We had a guy there in 5 mins.

Everything was great. Mountain Secrets was adorable and felt cozy.

Awesome cabin, great mountain view. Very relaxing. Would recommend to anyone. Thanks 5 ******

Our cabin was not ready when we got there at 3:00 PM. We had to wait until 4:00 PM. Other than that everything was great.

Office staff very friendly and efficient. I also talked to a gentleman in this office about the owner rental program and was given very valuable info . Other than the front door needing paint the cabin was exceptionally beautiful and exceptionally clean.

Excellent! Wonderful stay, we thoroughly enjoyed the cabin. The customer service was nice too.

We had a great experience! Very cute and clean cabin with an amazing view. I don't think the process and our stay could have been any easier. Thank you😊

The cabin was awesome and the view was amazing!!! I would definitely recommend you to anyone going to Gatlinburg.

Really loved the cabin and the amenities. Location was great for us.

We loved our stay! Such a great place. Very clean and had all the amenities we needed

Our stay was wonderful . More than expected. The cabin was clean and cozy , the view was wonderful .

The unit was perfect. We had a small problem and the staff had it repaired in ten minutes. The unit was clean and well furnished.

The accommodation were great, customer service was impeccable. Thanks you, keep doing what you guys are doing. 😊

Had a problem with fireplace/ called & within a few minutes JJ was there to fix the problem / THANKS ! Have already booked for next year / our 7th year in the wonderful cabin / thanks to everyone 🙂 🙂 🙂

Cabin was cozy and quaint. Everyone was very nice and helpful.

Wonderful, nice and friendly and the cabin was clean. 10

Easy check in and check out. Cabin was clean and the coupons and parking was very nice.

Great view. Very private. Very clean cabin and very spacious. Would recommend drawers for clothes. Enjoyed!

Nice cabin. We enjoyed our stay. However, the outlet in the bathroom did not work and the water in the hot tub looked dirty (might have been rust?) so we didn't use it.

Except for the cabin getting cleaned beside us it was very peaceful and the cabin was very Quant.

This was our second stay in this cabin. Beautiful view. We enjoyed it very much and would love to come back one day. The cabin had several spider webs that needed dusting.

Loved it! Great view! Mountain Secrets will be our anniversary location!

this was a great cabin, with a great view. it was nice and quiet which was quite nice after a long day of walking, sight seeing, etc. i would recommend staying here. great written directions on how to get to the cabin.

I loved the cabin. It was peaceful and clean. I will plan on using park side again!

We had a wonderful stay in the area. The cabin was clean and well furnished with towels, dishes and comfortable bed. The only thing that I feel was missing was a chest of drawers piece of furniture for clothes to be put in that did not go on a hanger. The view was great and our weather was perfect. (I know you have no control over that). The written directions to the cabin were well done, but we were glad it was daylight when we went the first time. The written instructions on what to do with the keys at the end of our stay was not clear.

Cabin was beautiful and very clean, would definitely do it again. The view of the Smokey Mountains was gorgeous.

The description should disclose the steep shared driveway for anyone driving a sports car. It's also a little far out with few options except driving back to town for supplies food etc.

The cabin was very clean and we'll maintained. The view was gorgeous! I would suggest putting up something on the balcony to add more privacy from the cabin below mountain secrets, but all in all it was awesome! Will definitely be back next year!

Always a pleasure to book with Parkside. This was our favorite cabin we have stayed at in Gatlinburg.

Place was very nice and beautiful! Will definitely be back and stay there again!

Great customer service. The cabin was exactly as it was described. The Mountain secrets cabin had an amazing view of the mountains. Just one cabin nearby so mostly very secluded. We were very pleased with our stay.

The cabin was very nice however the bed was quite uncomfortable, and my wife and I had a hard time sleeping on it. Everything else was great! Thank you!

Once again we had a wonderful stay. The cabin was great, the view spectacular and we can't wait to return.

it was very very clean and beautiful. we had a great time, and this is now a tradition for us

Enjoyed my stay. Nice cozy cabin. Great view. Can't wait to go back.

We really enjoyed the views from our cabin and everything was clean. We will definitely be back!

Excellent View! Amazing Cabin! We will be back!! Super staff!

Priced affordability.... Beautiful view of mountains..... Hot tub awesome.....we'll be back

We loved the location and the cabin views, everything we needed was in the cabin. Maintainence was quick to help get the fireplace working after we called the office Thursday evening. The only downside was shower door had black mold along the bottom. For the amount of the cleaning fee would think dusting and cleaning the shower door would be included.. Overall stay was very enjoyable.

After a ten hour drive in nasty weather, we arrived after hours to a roaring fire place, and a running hot tub. The cabin was beautiful, tastefully furnished, extremely clean, and perfectly situated.

Our 4th yr in this cabin & already booked for next Dec // Thanks for our precious memories !!!

View and location were great I do think that the cabin needs a little TLC Bathroom showers doors had mold in them also the cabinets in the kitchen were damage in the bottom and ceilings had spider webs and floors were full of dust. We stated at the Mountain Secret Cabin they just need an upgrade are not as well keeped as shown in the websites pictures

Everything was wonderful from the time we pulled in the driveway till our departure. Great experience and gorgeous view. We will be back.

The cabin was very clean and had a great view. The office staff was very friendly and helpful.

Friendly people and a wonderful , clean cabin . I will be back !

The cabin was perfect and we loved the parking passes we got!

Always very friendly and accommodating staff. This was our 2nd stay at Mountain Secrets. Beautiful cabin & breathtaking views. We will definitely visit again in the future. Thanks so much. From your Canadian neighbors to the north.

The cabin was amazing!! We are already planning a trip back!

The cabin was so close to town and the Cabin was amazing! It was so spacious and clean with so many amenities. Highly recommend for a relaxing getaway.

Loved the cabin. Everyone I spoke with in the office or by phone was helpful and polite. Only thing was the hottub was dirty but by the time I noticed it , it was really too late to say anything so, not really your fault if I didn't notify you in time. It would be nice if in the future that was taken care of in advance and not something I'd need to even call about. I did call about a wasp problem on the deck and that was taken care of immediately. Thank you ! Overall it was good service and experience! I loved everything else!

We had a great cabin, very clean and a super great view.

The staff was friendly and the cabin was awesome and clean.

Very Nice cabins and clean. At a good price .

Nice romantic getaway...park side as always was very accomdating in getting us in at the last minute...the cabin is better than the website photos and well worth a phone call.