Mountain Secrets

From start to finish, such great customer service and good time overall. It started with check in with Jeff, he was amazing with letting us know exactly where to go, and what to try out with a gatlinburg and giving us details about trash and our cabin as a whole, such a great attitude, and great guy! As for the cabin, it was nothing short of what I thought it would be. It was perfect for me and my boyfriend for our relaxing getaway weekend. It was clean and stacked with towels and everything you need to cook. It had great amount of channels to watch TV and movies, and the hot tub was clean and working properly, the controls are a little confusing but after you figure it out, it’s great. Bathroom is super clean. It was an overall great cabin, especially being at the top of the mountain. I would say I recommend trimming down some of the trees in the back to view the mountains better especially being at the top with a view. Besides that, it’s 20 min from downtown and has close places to go try out . Highly recommended this place . Check out was as easy as check in .

It was a nice small cabin for couples with a good view of the mountains. I would advise anyone wanting to visit in this cabin to be aware of the very tight and steep drive way because it is difficult to maneuver. I also seemed to have some trouble with the dryer but I’m not sure what the issue was. Other than that it was a good cabin, wonderful staff, and I excellent service. I Highly recommend staying here.

You did excellent keep me posted with emails for specials

Great customer service as always. Did not encounter any issues with the cabin.

We loved the cabin but when we looked at it on the website, it said 4 miles from Gatlinburg which it was not and was a little disappointed by that. The trees are getting a little taller which probably can’t do anything about but would be nice if they could be trimmed otherwise a nice stay!

This is the second time we ha e stayed with Parkside. Always clean and great customer service.

There were a few things that needed attention. The porch light did not work so it made seeing at night difficult. The hot tub light did not work. There were several tree branches(smaller trees) blocking the view—unsure if that’s something that can be fixed.

Another great stay at mountain secrets. The planning and payment process was very easy. Friendly service at the front desk. We love the little cabin with the view of the mountains. The cabin is in good condition but makes some very disturbing noises under it. It’s the water lines hammering from something about every 5 minutes. Just seems odd. The internet is shared with the next door cabin so it’s pretty much non existent. Otherwise, we enjoyed our stay and will return again.

The cabin was clean and the front desk lady was really nice.

The cabin was lovely and had everything we needed. Some small issues were the noise of the hot tub running and the shower dripped. But all up the cabin feels new and very comfortable. We would definitely come back!

Everything went nice for checking in. The cabin was very nice but the hottub was disgusting and we didn't use it. Also trimming the trees would make for such a better view from the porch. Alot of cobwebs and bugs on the porch so maybe screen it in also

Everything was excellent and as described. Check in was easy and we were given great food recommendations. Our only small issue was the hot tub was too hot to use when cover is first removed and the controls were difficult to understand. We will definitely be keeping this cabin and company in mind when we return.

Clean, nice cabin! Everything we needed was there, even a generator which kicked on as soon as the power went out (due to heavy storms). Such a easy, lovely cabin!

Calling Park Side Cabins Rentals for information on cabin rentals, area events and general entertainment in the regional area was made very easy by Park Side representatives. They took the time to ask specific questions to narrow down my preferences. Cabin location instructions were simple to follow. We arrived at 3 o'clock A.M. to drive on a dark single lane winding very steep mountainous roads. It was fun for me but not so for my wife. But it was fun for me. The one narrow road leading us to the cabin had another cabin rental just below mine. The other vehicle was parked (he really didn't have much room) in such a way that narrowed the road more to the point where my driver side tires were barely touching the road. Since there was a steep drop to the top. I had to stop, reverse and reposition the approach. It was interesting. Upon arrival the outside and interior lights in the cabin were on which helped when parking. These are not complains they are more suggestive improvements and comments. The cabin was clean, looking just like the pictures. I read the reviews on this cabin. The reviews were correct the furniture does needs updating although if it was up to me I would clean the upholstery and repair the classic tree branch wood seats and foot rest by replacing the stuffing or batting (keeping the rustic look). The bed was big but not very comfortable. We slept because we were tired (ten hours of driving) – a lot to see here. We only had 3 days. The Jacuzzi could not be used simply because the water temperature was too hot and I did not know how to use the controls. It would have been nice to relax in a Jacuzzi. The cabin had dishes, pots and pans, detergent, microwave etc. everything functioned. The outside barbecue needs cleaning (did not use). The sofa/bed was not open, sitting on it was not very comfortable. No prime channels available on T.V. For the money spend I thought this was strange. My wife enjoyed the gas fireplace, it warm up the cabin within moments. The reason I came here was to explore Tennessee. The view from the cabin porch was great. We survived the Storm with no leaks. It was nice sleeping weather. Would I come back yes. It was nice. There is still a lot to see in Tennessee.

Very happy with the booking process. Thank you for working easily with me on the flexible dates. Will certainly be staying in one of your cabins in the near future.

Very nice, clean, fully furnished cabin. Exactly what we needed. Perfect for us and a 1 year old. Close enough to everything but also far enough away for nice quiet nights. Appropriate nightly rates for this wild economy we live in. Thank you

We really enjoyed our stay and the cabin was clean and perfect for a couple’s getaway

Everything was good I would stay again only negative was very few channels tv

Everything was amazing. But trim the trees to get a better view.

Everything was great. Clean, comfortable, and felt secluded, but easy drive into town. The only hiccup we had was one morning we were going to make biscuits for our breakfast sandwiches, but there was no baking sheet. But a short trip to the dollar general down the road, and that was taken care of.

The cabin was great! Location great! Check in was easy and the staff was friendly and helpful!

It was a great place friendly and also help me get a cabin for next year for my daughter's wedding in September thank you so much

Everything was as expected, would be helpful to have charcoal provided if there is a grill. Thanks!

Bathroom needs updating. Hot tub runs all the time Too noisy a especially during the night.Great view of the mountains

We enjoyed our stay and can’t wait to come back!

Very clean loved the time we had there. Not hard to get to.

This is my third time staying in this cabin. It’s very peaceful. It has wonderful views.

Check in and check out was super easy. The staff were very nice. We stayed in the Mountain Secret cabin and it was very nice and clean.

We had a wonderful time and the cabin was perfect for the two of us! Everything was clean and comfortable.

Everything was great except I think the bathroom floor was missed in the cleaning because there was long black hair all over, but being a woman who sheds, I get it. Cleaned it myself and sanitized. Wouldn’t say it ruined anything. Everything else was spotless and the view was amazing.

Our cabin was SUPER CLEAN! We loved the hotub and the view of the mountains. Very private as well. We will definitely be back!

Excellent! Love staying at your cabins! Will be back next time!

Cabin in need of a few updates but, overall it was good. The location was great. I would stay there again.

Everything was great except the bed sagged in the middle. Might need a new mattress

It was beautiful. Our honeymoon was perfect. The cabin was clean and functional. Thank you.

We loved the Mountain Secrets Cabin. It is located in a private area, very clean, and well-maintained. The hot tub was great to use at night.

The cabin was beautiful, quaint and comfortable. We will be returning.

I was sightseeing during the day and I enjoyed the relaxing evenings at the cabin. A quiet getaway.

My sister recommended using Parkside for a cabin rental on our wedding weekend. Absolutely perfect! Staff was super friendly & the cabin was perfect. Will use Parkside again for our next trip!

The cabin was very clean and well kept! The view was amazing!

No communication with us regarding hot tub and how to use . Was not aware that we had to keep cover over tub to get hot since newer hot tubs dont require this. When we got there the cover was already off so we assumed it was ready to use. Requested service sat and sun for repair but no one called us to tell us if someone came out to fix it . Please work on communication regarding repairs.. we never got to use the hot tub which kinda ruined my bday weekend getaway. Not sure if I would recommend to another friend.

The cabin was absolutely amazing and the view was incredible!

The stay was great. Had a minor maintenance problem. We had a guy there in 5 mins.

Everything was great. Mountain Secrets was adorable and felt cozy.

Awesome cabin, great mountain view. Very relaxing. Would recommend to anyone. Thanks 5 ******

Our cabin was not ready when we got there at 3:00 PM. We had to wait until 4:00 PM. Other than that everything was great.

Office staff very friendly and efficient. I also talked to a gentleman in this office about the owner rental program and was given very valuable info . Other than the front door needing paint the cabin was exceptionally beautiful and exceptionally clean.

Excellent! Wonderful stay, we thoroughly enjoyed the cabin. The customer service was nice too.

We had a great experience! Very cute and clean cabin with an amazing view. I don't think the process and our stay could have been any easier. Thank you😊

The cabin was awesome and the view was amazing!!! I would definitely recommend you to anyone going to Gatlinburg.

Really loved the cabin and the amenities. Location was great for us.

We loved our stay! Such a great place. Very clean and had all the amenities we needed

Our stay was wonderful . More than expected. The cabin was clean and cozy , the view was wonderful .

The unit was perfect. We had a small problem and the staff had it repaired in ten minutes. The unit was clean and well furnished.

The accommodation were great, customer service was impeccable. Thanks you, keep doing what you guys are doing. 😊

Had a problem with fireplace/ called & within a few minutes JJ was there to fix the problem / THANKS ! Have already booked for next year / our 7th year in the wonderful cabin / thanks to everyone 🙂 🙂 🙂

Cabin was cozy and quaint. Everyone was very nice and helpful.

Wonderful, nice and friendly and the cabin was clean. 10

Easy check in and check out. Cabin was clean and the coupons and parking was very nice.

Great view. Very private. Very clean cabin and very spacious. Would recommend drawers for clothes. Enjoyed!

Nice cabin. We enjoyed our stay. However, the outlet in the bathroom did not work and the water in the hot tub looked dirty (might have been rust?) so we didn't use it.

Except for the cabin getting cleaned beside us it was very peaceful and the cabin was very Quant.

This was our second stay in this cabin. Beautiful view. We enjoyed it very much and would love to come back one day. The cabin had several spider webs that needed dusting.

Loved it! Great view! Mountain Secrets will be our anniversary location!

this was a great cabin, with a great view. it was nice and quiet which was quite nice after a long day of walking, sight seeing, etc. i would recommend staying here. great written directions on how to get to the cabin.

I loved the cabin. It was peaceful and clean. I will plan on using park side again!

We had a wonderful stay in the area. The cabin was clean and well furnished with towels, dishes and comfortable bed. The only thing that I feel was missing was a chest of drawers piece of furniture for clothes to be put in that did not go on a hanger. The view was great and our weather was perfect. (I know you have no control over that). The written directions to the cabin were well done, but we were glad it was daylight when we went the first time. The written instructions on what to do with the keys at the end of our stay was not clear.

Cabin was beautiful and very clean, would definitely do it again. The view of the Smokey Mountains was gorgeous.

The description should disclose the steep shared driveway for anyone driving a sports car. It's also a little far out with few options except driving back to town for supplies food etc.

The cabin was very clean and we'll maintained. The view was gorgeous! I would suggest putting up something on the balcony to add more privacy from the cabin below mountain secrets, but all in all it was awesome! Will definitely be back next year!

Always a pleasure to book with Parkside. This was our favorite cabin we have stayed at in Gatlinburg.

Place was very nice and beautiful! Will definitely be back and stay there again!

Great customer service. The cabin was exactly as it was described. The Mountain secrets cabin had an amazing view of the mountains. Just one cabin nearby so mostly very secluded. We were very pleased with our stay.

The cabin was very nice however the bed was quite uncomfortable, and my wife and I had a hard time sleeping on it. Everything else was great! Thank you!

Once again we had a wonderful stay. The cabin was great, the view spectacular and we can't wait to return.

it was very very clean and beautiful. we had a great time, and this is now a tradition for us

Enjoyed my stay. Nice cozy cabin. Great view. Can't wait to go back.

We really enjoyed the views from our cabin and everything was clean. We will definitely be back!

Excellent View! Amazing Cabin! We will be back!! Super staff!

Priced affordability.... Beautiful view of mountains..... Hot tub awesome.....we'll be back

We loved the location and the cabin views, everything we needed was in the cabin. Maintainence was quick to help get the fireplace working after we called the office Thursday evening. The only downside was shower door had black mold along the bottom. For the amount of the cleaning fee would think dusting and cleaning the shower door would be included.. Overall stay was very enjoyable.

After a ten hour drive in nasty weather, we arrived after hours to a roaring fire place, and a running hot tub. The cabin was beautiful, tastefully furnished, extremely clean, and perfectly situated.

Our 4th yr in this cabin & already booked for next Dec // Thanks for our precious memories !!!

View and location were great I do think that the cabin needs a little TLC Bathroom showers doors had mold in them also the cabinets in the kitchen were damage in the bottom and ceilings had spider webs and floors were full of dust. We stated at the Mountain Secret Cabin they just need an upgrade are not as well keeped as shown in the websites pictures

Everything was wonderful from the time we pulled in the driveway till our departure. Great experience and gorgeous view. We will be back.

The cabin was very clean and had a great view. The office staff was very friendly and helpful.

Friendly people and a wonderful , clean cabin . I will be back !

The cabin was perfect and we loved the parking passes we got!

Always very friendly and accommodating staff. This was our 2nd stay at Mountain Secrets. Beautiful cabin & breathtaking views. We will definitely visit again in the future. Thanks so much. From your Canadian neighbors to the north.

The cabin was amazing!! We are already planning a trip back!

The cabin was so close to town and the Cabin was amazing! It was so spacious and clean with so many amenities. Highly recommend for a relaxing getaway.

Loved the cabin. Everyone I spoke with in the office or by phone was helpful and polite. Only thing was the hottub was dirty but by the time I noticed it , it was really too late to say anything so, not really your fault if I didn't notify you in time. It would be nice if in the future that was taken care of in advance and not something I'd need to even call about. I did call about a wasp problem on the deck and that was taken care of immediately. Thank you ! Overall it was good service and experience! I loved everything else!

We had a great cabin, very clean and a super great view.

The staff was friendly and the cabin was awesome and clean.

Very Nice cabins and clean. At a good price .

Nice romantic getaway...park side as always was very accomdating in getting us in at the last minute...the cabin is better than the website photos and well worth a phone call.