Mountain Magic

Great overall but was not super impressed with the cleanliness of mountain magic.

Customer service at check in was absolutely the best. We will be back.cabin was a great location and very clean . The guy who brings the wood was so very kind and helpful and very quick. the entire family loved the outdoor fireplace . We made wonderful memories MERRY CHRISTMAS to all the staff.

This is our 3rd stay with Parkside and overall, we were pleased with our cabin. It could have been cleaned a little better, but it was still very nice and the location was fantastic. Our favorite spot was the covered back porch with the fireplace. It was our go to spot in the mornings and evenings. Looking forward to booking again for our annual vacation next year!

all staff are wonderful. Cabin was a perfect size for six adults we really enjoyed the outside fireplace

The cabin was beautiful which we have stayed at this one once before. Check in was good

A great stay, we enjoyed everything in the cabin. We did have a problem with the downstairs toilet & there were 2 chairs on the patio that were broken. Looked like they just needed a screw in the arms of it. Also a chair in the kitchen was slightly broken. Other than that we overall enjoyed everything about it! Would definitely stay here again.

The cabin was great! We really loved the deck with the hot tub, pool table, and fireplace. The master bed was very comfy and everything was very clean when we arrived. This made our Gatlinburg trip exceptional!

The staff was amazing and they make you feel welcome. We've been renting cabins from you for about 8 years and will continue. I've also recommended you to our family and pir friends. The cabins are great, and exactly what we are looking for.

We loved the cabin. Outside fireplace was the best. Comfortable beds and fully stocked kitchen. Mountain Magic was the best.

First time staying in Magic Mountain. We loved it. The cabin was very clean when we arrived and we had no issues. The deck with the fireplace was a big hit!

Your reservation people need to check the properties. I ask to confirm Mountain Magic had a mountain view and the person said yes, maybe the old photos gave her that idea but the trees have grown up and all you see are trees

It was absolutely beautiful and fit us perfectly thank u

Did so well we will be booking for next year...I truly did not want to leave. Was clean relaxing roomy well decorated just spectacular.

Amazing staff. Great cabin. There were some spots a little dirty in the cabin if there would gave been spray cleaner and glass cleaner I would have just cleaned them. Your staff is amazing

Very nice mountain side cozy cabin. Staff was incredibly friendly, location was perfect. Couldn't ask for more!

Thanks for coming out to fill up our hot tub twice. That really helped! 🙂

Beautifully clean and the whole area is a wonderful place to visit. The cabin itself is exceptional and we will be staying with you again, hopefully at "Magic Mountain"

Overall, we had a wonderful experience and will definitely book with y’all again. The cabin could have been a bit cleaner, but it wasn’t a deal breaker. I know the cabins get turned around quickly, and I suspect it was just missed.

We had a wonderful experience. So spacious and comfortable! It was a beautiful place to stay.

Wonderful, brought more firewood when we asked. Cabin was clean and cozy!

Great cabin. Had to buy batteries for light over table. Hot tub needs lights fixed. Also could use a good spring cleaning.

Loved our stay. Cabin was perfect for us when we came for a Youth Retreat

We really enjoyed Mountain Magic! The space was perfect and had all we needed!

The cabin was easy to find, directions to were very clear. The cabin was very clean and well taken care of.

We loved our stay at Mountain Magic! Everything at the cabin was well stocked and very clean. The surrounding area was very quiet and peaceful. Would definitely stay again!

This was a vacation to remember always! The cabin was so much more than i expected! I could have stayed there forever. There was plenty of firewood way more than we even needed and we kept fires going in the house and on the balcony...the hot tub was amazing as well as the views from every angle..we stayed in the mountain magic! The beds were so comfy and cozy and the kitchen and living room was the perfect size for the 10 of us. We will be booking another trip for sure!! Thank you for an amazing vacation!! The Atkinson family!

The cabin was great and cozy. Keep up the good work. Thankyou for the firewood.

This is our fourth stay with Parkside. Every review I have left states that if anything went wrong that your team fixed it immediately. In our prior visits there were a few little things that were corrected as soon as we notified you. This trip, due to issues beyond your control, we had problems with our cabin upon arrival. Once again, your team came through and moved us to another cabin with similar amenities. I tell everyone I know that I reccomend Parkside because you work through any issues that may arise. My family enjoyed another wonderful trip thanks to you. I need to say that your employee, J.J., is a great asset for your operation. He went above and beyond to take care of us. Our cabin was great as usual and we look forward to our next trip. We will be staying at a Parkside Cabin again for sure. Thanks for the extra efforts. We appreciate you!

We had an amazing time with our family in our cabin ( Mountain magic ). The check in was easy, the directions to our cabin was exactly as listed on our handout of paperwork. The cabin exceeded our expectations in every way and we have great memories with our family that we will always remember. We loved the outside porch to sit by the fireplace and just enjoy the view and thank you for providing firewood this was a plus! The best part of the vacation we had a bear stroll by our cabin!! We will be back next year and look forward to staying in this exact cabin to make new memories.

Cabin was very clean. Will definitely be staying again. Great experience

Beautiful cabin and were very professional and friendly staff at the office, When we first arrived at the cabin we had to report a broken closet door but they thanked us for the call and us reporting it. As we were checking out the dishwasher had a leak but when we called to report it, maintenance was there within 15 minutes. We will definitely be back and stay with y'all again.

Our stay at Magic Mountain was wonderful. Perfect location and the cabin was great. Plus we had snow which made it even more magical. We will be back!

Beautiful cabin, beautiful views, easy everything from check in to out. Would totally stay again. Only real request would be to have hangers in the closets. Thanks for a great stay!!

Great. Plenty of room. Kitchen well stocked. Beds comfortable. Love your cabins

Everyrhing was perfect from check in to check out!! Thank you so much

Our experience was amazing. I stayed last year & this year. We will definitely be back.

Overall it was very good. The setting/location, spa and infrastructure was very good. Both bathrooms needs e upgrade and the cabin was not so clean as espected.

Awesome cabin so glad we choose to stay with yall! We will continue to do business with you.

Our sixth different cabin with you. Fantastic as per usual! Only complaint is we couldn’t get more firewood delivered Saturday. There was probably enough for most folks but aside from a 2-3 hour hike on Saturday’s, we usually build a fire as soon as we get there and keep it going till late sat night/ sun morning. Sitting around the fire drinking beer and telling lies is pretty much all we do!! We’ll start bringing some with us next time, which will be October! See you then!

Tina Clayton did an exceptional job of assisting us with our cabin information and needs! We enjoyed our total experience with Parkside Cabin Rentals, and WILL most likely use you guys again when we are in the area!

We had a wonderful experience! We will definitely book through you again.

This was my 3 rd time to rent Mountain Majic a few suggestions: baking sheet needs to be added to kitchen/a fireplace set inside cabin and on deck/ there is a STRONG ODOR in this cabin sewer or plumbing problem need addressing immediately ( looks like you may be working on this) it was very offensive and probably not too healthy to breath in. We always enjoy our time in your cabins and have for many years. Sincerely, Sandy Hobbs

The cabin was Excellent, the staff very friendly & the hot tub and pool table was great. I love staying with you guys I have stayed several times in the past. I prefer these cabins over any ones around or any hotel.

The check in process was easy and quick and the staff were very helpful. During our stay someone took half of our wood while we were out one day but since we did not get to use the fireplace for a couple of nights, we did not contact the office. Thank you.

Loved our cabin! Thanks! We hope to stay with you again.

Everything from the initial booking to check out is very efficient and the staff and cabins are excellent!

The cabin was beautiful. Our cabin was even upgraded at no charge due to ours we reserved having water issues. Excellent service.

Anytime we had an issue they always came right out. This is our second time renting from them. We really like there service

cabin was amazing! pool stick was broken thou when we got there.

We had a fabulous time and everything was great. Took a while to figure out those light switches though and the batteries in the remote controls were dead. Other than that, it was a great trip. We will definitely come back again.

Great experience! We called when we arrived at mountain magic to let you know there wasn't a Kerig that was shown in the photos. We had a brand new,never been used Kerig at our door within the hour. Will highly recommend.

Love the location, cabin met all of our needs. The only annoyance was trying to work the light switches, but that's minor. Overall satisfied with our stay.

Cabin that I stayed in was rather close to others, do you have any more private.

The cabin was amazing. I would recommend that a broom, dust pan needs to be added, only a floor mop was there. Also needed to let you know the wash machine was having issues. It would not shut off washing. Did not notice that until one morning when I heard it still washing, thought someone else had gotten up to start a load, it was the clothes I started the nite before. Sorry for the excess water used.

Staff is very friendly , easy check in and we have stayed in several different cabins and they all been wonderful!

Everything was extremely clean and nice! Firewood stacked on porch ready for fires. No complaints!

The cabin was very comfortable. The staff was friendly and helpful. Really enjoyed the stay. Very peaceful.

Checkin process was very simple and right on the way to the cabin which was super convenient! We absolutely loved our cabin and its location. The proximity to Gatlinburg was exactly what we had hoped for!! The only thing that was disappointing was the wood provided for the fireplaces we had was very "green" and would not burn. We looked forward to having a cozy fire each night but was unable to do so because of this. Other than that, no complaints!

Our stay was wonderful, the cabin was amazing, and the city was beautiful.

Excellent, We liked the cabin and the attention, we had a lot of snow and there was always a person missing what we needed.

very nice liked the location cabin was clean but could use a[ spring cleaning ]

We loved everything about the cabin. Perfect location, great views, cabin clean, just can't say enough positive things!

Great cabin with a majestic view. We did have a minor bug problem but I guess that's to be expected in the middle of the woods. We will stay with your company again.

We rent a cabin from Parkside every year and will continue to do so! The whole experience was nice and pleasurable as always! Thanks!

We had a wonderful stay. Our cabin was great with many desired amenities. The staff was very friendly and helpful. We look forward to staying with Parkside again. Thanks!!

Great cabin, view, amenities and service. Great vacation. Service and response exceeded expectations. Will refer to friends and family and definitely use again.

The cabin was amazing!!! I would highly recommend this cabin!!

From ages 2 to 60 we all had a great time. If you have a map with a list of ol all your cabins would you please email it to me. Thanks!

We loved staying with Park Side. I love that the cabins are secluded and away from the hustle and bustle of downtown. Our cabin was amazing. My only criticism is that it was a little dusty, but otherwise it was perfect! I look forward to staying with you again!

We had a great time and enjoyed everything about the cabin and would stay there again.

We enjoyed staying at Magic Mountain. We could not get back porch lights on. They sent someone over right away. He was not able to fix them. So a short while later they brought by 2 lanterns for us to use to light porch. The next morning they came out & took care of the problem. Gentleman that came over said the incorrect switch was not used to turn them on??? One set still flickered while using them. We loved the cabin & the way it was decorated . We needed more tissue paper & we had no sheets for pull out beds! Everyone was very nice.

Beautiful, warm and cozy, family friendly cabin with the best outdoor fireplace and hot tub!

It was a great and a clean cabin. We did not have a DVD player and they were willing to bring one and connect it for us.

Loved the emenities and cabin itself! We will definitely rent from you again. The wood provided was too green and would not burn-a bummer since we were excited to use the outside fire place on the covered deck. No fire definitely dampened our weekend. Also, there was a very strong rancid smell coming from near the laundry room. Perhaps a dead mouse somewhere. We just kept the laundry door shut during our stay.

Great cabin, great amenities. WiFi needs work for music streaming.

The view and cabin were spectacular. I was disappointed that there wasn't any bedding on the pullouts when we got there. We did call in the morning and some were brought out, but it was inconvenient that first night.

we always rent cabins from you and it's always great...I own a cleaning business so I think they could spend more time dusting lights and behind beds and furniture but that's me lol but we love Parkside cabin rentals

Everything was excellent, cabin was beautiful, looking forward to next year, wish that the grill was in a better location with a picnic table