Michele

Jan 8, 2025

5.0/5.0

Office employees were great. This is the second time in this cabin. I sent an email telling some things that need repaired and cleaned.

Michael

Dec 16, 2024

4.0/5.0

We liked the house. Overall it was in good condition--relatively clean and functional; but could use a deeper cleaning. The beds were comfortable with adequate linens and towels. However, there kitchen is minimally outfitted, the upper rack in the upper level dishwasher is broken, the Kurig in the lower level does not work, many missing/out light bulbs and many broken window blinds. The furnace did not work properly our first two nights and we got very cold. When we determined servicing was required Parkside was quick to respond. We do appreciate the level of customer service Parkside delivers but would love to have no need to call on it. The firewood was very much appreciated. Several in our party were disappointed by the broken game tables in the lower game room.

Lori

Nov 18, 2024

4.0/5.0

We are a group of 5 couples who have met in Gatlinburg for 30 years.We have used Parkside most or all of at least the last 10 years. We like that the beds are good and there is enough furniture for the number of bedrooms the cabin has. This was our 2nd year at Mountain High View. It was good, but not as good as last year. The kitchen last year was well stocked with dishes and utensils to cook with.This year the cabinets were bare other than essentials like plates, silverware and glasses. The blender was on its last leg and died, there were beaters, but no mixer. There were no larger bowls that could be used in the microwave. We had serving spoons delivered. There was not a good spatula for flipping eggs. The top rack of the dishwasher was broken. The light bulb in the fan/light combo in the shower bathroom in the master bath was out. We could not pull the chains on the fan in the master bedroom. We love the size of the house and the outdoor area. We enjoyed the visit by the mother bear and her 3 cubs one morning. We have booked a different cabin from you that we have stayed in before for next year.

Hugh

Oct 30, 2024

4.0/5.0

Residence was great with lots to offer for a getaway in the Appalachian Mountains. The place was fantastic and we held a small wedding reception with family and friends on the premises. The largest issue we faced was the number of bees, wasps and hornets making the wooden exterior of the cabin their home. The damage they are causing needs immediate attention before guests are stung.

Crystal

Oct 4, 2024

5.0/5.0

We used Parkside Cabin Rentals for our ladies Church Retreat and I can’t brag enough about them! From making the reservation, every time I called I spoke with an actual person who was friendly and helpful, went above and beyond to help me. When we arrived at Mountain High View it was extremely clean and well taken care of not only that they had provided more than enough essentials for the 21 of us ladies to get through the weekend! When we arrived the air conditioning wasn’t cooling so I called the office they sent someone straight over and he worked on it and wasn’t able to get it fixed himself so he called in help and they worked until they had it working it was almost midnight when they got done. I am 100% sure if I had tried to call any other place to come fix the air that late I wouldn’t have gotten an answer and if I had I’d say they would have told us we would have to wait until the next day. But not Parkside!! Something happened the next night and caused the electric to go out but not to fear the house has a gigantic generator it kicked on and never missed a beat! We couldn’t tell that no one else around didn’t have electricity cause we did have it!! I will be staying with Parkside every chance I get, I promise you can’t go wrong with their service and the Mountain High View is absolutely beautiful!

Ginger

Sep 16, 2024

5.0/5.0

We had an ambulance come out 2 day,so we were at hospital all week, truly enjoyed the home. I know the matress next to front porch needs replaced, I think its a full or queen size,it rolls you to the middle of bed. All the other beds were excellent. Thank you for the extra night,so we didn't have to get a hotel, because we were at hospital. We will never forget this vacation,lol.we stay with you every year and are always pleased, we are planning to stay at river Lodge again next year, hoping to enjoy it more than the trauma hospital. We always enjoy our stay,love the staff and service

Justin

Jul 28, 2024

5.0/5.0

Great booking and check-in process. Friendly staff. Responded quickly when needed more sheets and towels at our cabin. Great place!

Diamond

Jul 15, 2024

5.0/5.0

I think it should be a few more details about location and how to get up the gravel pavement. There should be more linen for the pull outs and towels and rags and it was 6 pull outs not 3 like the description says so I think y’all should update that too bc the cabin sleeps way more than listed. We loved that big ass cabin we had a ball. We will be back next yr

Lisa

Apr 2, 2024

5.0/5.0

Wonderful, friendly, and helpful staff! Will definitely book with them again!

Roger

Mar 27, 2024

5.0/5.0

It is a great cabin for are family it had enough room and game room

Christine

Dec 23, 2023

5.0/5.0

Fantastic stay, we didn’t want to leave! We enjoyed the cabin so much. It was spacious and the view was amazing!

Lori

Nov 13, 2023

5.0/5.0

We are always confident that we will have a good trip when staying with Parkside. Very reaponsive

Louis

Oct 30, 2023

5.0/5.0

Better than expected! Every single person that stayed talked about how incredible the place was. Check in was super easy and the location was great! My Fiance and I got married and this place and parkside made the experience just that much better.

Pam

Oct 8, 2023

5.0/5.0

Gorgeous location, friendly staff, we will be back. Could use a mixing bowl or two and a pizza pan.

Logan

Aug 30, 2023

5.0/5.0

Fantastic! My whole group had a great time. Would love to come back sometime in the future.

Victor

Aug 22, 2023

5.0/5.0

Very Friendly people when I checked in and a great place to stay.

Erin

Aug 16, 2023

4.0/5.0

Customer service was great! Very friendly and willing to help! Thank you for making the family reunion great!

Sean

Apr 23, 2023

5.0/5.0

Cabin was very clean, and was way better then we were expecting. Loved the view.

Roger

Apr 4, 2023

5.0/5.0

this was a great cabin on top of the mountain. the cabin had everything you need, games of all kinds, great bedrooms and beds, outside fire place and a large place to set around, also had two nice grills. very happy with everything.

Rose

Mar 5, 2023

5.0/5.0

Love this cabin, so beautiful and so much room, the views are awesome but there were so many more dishes last time we came. Need some large plastic bowls & bigger spoons for serving, the dishwasher top rack is off the slide or something but everthing else was great. We had a great family visit & hope to come back every year. Thank Y'all

Cynethia

Feb 15, 2023

4.0/5.0

Cabin was beautiful. Need to fix Privacy blinds to all the windows I loved the spa and the view of the town at night. I would recommend Parkside over and over again. I will be back!

Brandon

Feb 8, 2023

5.0/5.0

The staff is awesome, and the actual property is amazing

Diana

Dec 25, 2022

5.0/5.0

Cabin was spectacular, had everything we needed and more. Love the privacy and space. The ride up to the cabin was a little scary wouldn’t recommend the ride while snowing. Other than that, I would definitely rent with them and choose the mountain high view cabin again. Thank you

Ramel

Oct 24, 2022

4.0/5.0

Huge, bIeautiful home, stunning view, clean (except for cobwebs in garage areas), perfect for multigenerations (we had 4 generations), the staff is phenomenal, surprisingly close to downtown fun! The only reason I can't give it a 10 is not alot of kitchen supplies for cooking in especially since they have 2 full kitchens. I expected more. Also the driveway is not easy to get up. It was no problem with our Grand Cherokee (didn't use 4 wheel drive) but 2 other family members had a Pacifica and an Equinox. They struggled. That being said we loved our stay. Outdoor patio area was the best. We will be returning if we can secure a date. Thanks for an awesome experience!

Tammy

Sep 27, 2022

5.0/5.0

Everything was good. 2 bathrooms had only 1 working light bulb and there were comb webs they put the house u need to clean.

Rodney

Sep 20, 2022

4.0/5.0

Enjoyed the cabin had a great time with my family

Brandon

Sep 1, 2022

5.0/5.0

Awesome, awesome, awesome. The company and cabin were awesome! Highly recommend

Charles

Aug 24, 2022

5.0/5.0

House was great had a couple issues but handled very quick staff was excellent will rent from you again

Tamara

Aug 9, 2022

4.0/5.0

Overall everything was really nice. Each time we called we got a good response overall. Hot tub didn’t have water but the guy came to fill it and was SO nice. He had tattoos but didn’t get a name. Really great guy. The AC unit went out and took about 5 hours to resolve.. we had to ask for fans and it was HOT. The gentleman that came to bring fans was so nice and helpful. Luckily we were able to stay in the basement and keep somewhat cool. The only thing that bothered us was the guy that answered didn’t seem to care it was 80 degrees in the cabin. We worked through lots of spiders but that’s disclosed when you book. Also, the kitchen is missing several cooking necessities - a decent can opener, spatula, whisk etc.. but we made it work.

Carolyn

Aug 1, 2022

5.0/5.0

I rent a house for vacations. This is the first time I rented from you. The house was fabulous. Really appreciated how your staff took care of us. They were patient beyond my expectations. Would highly recommend you to my friends as a friend recommended you to us. It was the best experience leaving. Usually there is an hour or two of work before one leaves, not with you. Great job, wonderful staff, and a great business to work with.

Sue

Jul 26, 2022

4.0/5.0

Overall, our group of 10 loved the house and property. Views were top notch, plenty of space and very inviting. A few things to note, and this is nit picky, but will make the stay from an 8 to a 10; upon arrival, the upper garage door code didn't work. The intercom system would squeal randomly. Cobwebs were all over the inside of the house, like it hasn't had a though cleaning in years. We wished there was 1 more TV in the upstairs garage, mostly to listen to music as we played pool. Most notably, in the age of electronics, the internet was horrid. We had to drive into town just to get tickets, plan our day, etc. With Starlink available, this would be an easy thing to upgrade. The pillows in the hot tub are all missing. Lastly, we were really excited for the shuffleboard table, but it was in such bad shape that is was impossible to play. All in all it was a great getaway, at an amazing place. We loved our time spent at this cabin and will want to stay again. Ohh the barn is just wasted space now. A little work, you could make that into a full out game room or something very neat!

Adam

Jul 8, 2022

5.0/5.0

Overall the experience was great, the wifi was really not usable but our phones worked fine so not a problem. Needed and oven mitt and a pancake flipper in the kitchen. But like I say it was great.

Mary

Jun 4, 2022

5.0/5.0

The cabin was clean and exactly what we expected. Check in and check out were extremely easy. We were pleased as always with our stay.

Brandie

Apr 10, 2022

5.0/5.0

Beautiful cabin!! Pictures does no justice. My family and I had a ball and will definitely be returning next year. Thanks for the great stay! Highly recommend

Adrian

Mar 20, 2022

5.0/5.0

Great place, lots of space, wonderful for a family trip stayed at Mountain View High. However gravel road is very long bumpy and lots of tree branches you have to move to drive up. Plus side you get a great view.

Carolyn

Feb 26, 2022

5.0/5.0

Loved the cabin! It was secluded but still close to all activities. Very easy to check-in and check-out. Staff was very friendly and answered all our questions.

Melisa

Dec 17, 2021

5.0/5.0

Our stay was amazing. It was a perfect home away from home

Judy

Oct 26, 2021

4.0/5.0

The house was beautifully decorated and the outside fireplace was awesome. The check in process was easy and the staff was very friendly. We a minor issue with the hot tub but working with the staff we were able to resolve the issue.

Megan

Sep 27, 2021

5.0/5.0

Amazing cabin and customer service. We had our wedding reception at the mountain high view and the name of the cabin says it all. Will be renting again!

Michael

Jan 22, 2021

5.0/5.0

Clean and exactly as advertised. Our family truly enjoyed our visit and will definitely come back.

Jacorey

Oct 6, 2020

5.0/5.0

This place was ABSOLUTELY PHENOMENAL!! Nothing short of my expectations! I will be booking again VERY SOON! Will highly recommend.

Sarah

Sep 14, 2020

5.0/5.0

The house was amazing. Had an issue with TVs, and staff came out and fixed the next morning. Loved all the game options!!

Tim

Jul 28, 2020

5.0/5.0

Checking was simple and easy, checked in an hour early with no wait, turn by turn directions were awesome. House was very clean and neat, and great location. Easy to get to pf or Gatlinburg. Even had a bear walk across back yard during breakfast, needless to say awesome but scary at same time, left lights on from there on out!

Andrea

Jul 6, 2020

4.0/5.0

We were very impressed with the space in the cabin. The driveway being gravel was a suprise but we had SUVs so it was fine to get up. We loved the outside fireplace area we used it every night. I think that it could be dusted a bit more there was a lot of dust on the ceiling fans but that would be the only complaint. The cabin was stocked great wd would definitely rent this again

Ivan

Aug 12, 2019

4.0/5.0

The house was great. The customer service was great.......................as it usually is when I've rented with you all in the past. My only negative was that the road leading up to Mountain High View should either be paved OR there should be fair warning to guest that there's a steep, gravel road leading up to the house, well before a guest pays for the house.

Lisa

Aug 6, 2019

5.0/5.0

We did not have running water two mornings in a row. However, it was fixed promptly both days. Overall, we enjoyed our stay.

Gary

Aug 5, 2019

4.0/5.0

My family and I was pleased with the service provided when we called and pleased with the time that we were allowed to first occupy our cabin.

Traci

Jan 6, 2019

5.0/5.0

We had a wonderful time. There were 13 of us and we had plenty of room. Everything that we could’ve needed was there for us to make sure our stay was comfortable. I would highly recommend this cabin for future stays!!

Alejandra

Sep 18, 2018

5.0/5.0

You guys did great. Responded right away when needed and did it at timely frame. Our stay there was amazing and the house was lovely. The view of the mountains were so beautiful and couldn't have asked for more. The only down fault was that we were not able to order the boxing fight on Saturday (but we understand) Should reconsider for next time to have an option of buying movies or future events on cable. Should offer it with package. Just a thought.

Mountain High View

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