Highlander Haven

The property was beautiful and well maintained. I was a little disappointed in the pots and pans as many of them were showed signs of food being burnt and because of the nonstick coating, you couldn’t scrub it so that affected how we prepared our meals. Being that the structure is made of wood the presence of dust was evident, but overall everything was clean. The hot tub was a plus plus and we also enjoyed making s’mores over the fire pit. My family loved the decor and I loved all the windows. Thank you.

The stay was great but here are some things that will improve the Highland haven cabin. The door thats connected to the bedroom down stairs need to be a solid door. The light from.the outside and other cabins comes right thru the room at night. We had put a blanket over door to block the light at night. The blinds on the windows does not block the light during early morning. Overall we loved the cabin. Upstairs the window facing the other cabins need to be tinted there is no.privacy when getting out shower or even walking around other residents in those cabins can see right through windows upstairs cause we were able see in.other cabins at night.

Loved staying with you! Do need a small dresser in the bedrooms

Cabin was beautiful. Driveway was very steep. Needed a little better dusting but overall very happy.

We had a wonderful time. The cabin was even better than I imagined it would be. Will definitely visit again!

“We had the best time at your cabin. It was cozy, relaxing, and exactly what we needed.

Ant problem in the kitchen kitchen light was burnt out, and only 1 extra roll of toilet paper in the whole gous3 for 2 bathrooms. It was a great stay though. Will definitely be back. Just wanted to let you know for the next persin.

Everything was clean and the cabin had everything we need. The only thing I may recommend is a full length mirror, but everything was great!

Because there was no sheet or blankets for the pullout couch bed

Great clean. Friendly staff at the Main office. Loved the free parking pass the cabin came with for gatlinburg

Everything was great exceeded our expectations. Will stay with you again if we’re down your way.

The cabin was clean and your company was easy to work with. The cabin was very nice.

The cabin was less than 10 minutes from the main strip through Gatlinburg. Past all the hot mess you would expect and see... Food city and the dollar general less than 5 minutes away, for last minute pick ups. The cabin was nice, better than expected. Very spacious. Clean and ordinarily. Our 3 children loved the screened in outdoor pool table and hottub. This was one of the best rentals we have spent time in..hands dow. Thank you for having us.

Great communication with property managers! Easy to find and super clean. Adorable place overall!

All was great clean easy to get to good location

I was not impressed to find a dirty washcloth hanging over the upstairs shower rod and what seemed to be syrup or at least something sticky on the kitchen table. There were also silverware in the drawer that were not clean. I'm not sure it is the best policy to have previous guests in charge of cleaning these items. I was also shocked to realize how close the next cabins were to our cabin. When we went out to our hot tub, you could hear the neighbor's conversations.

Check in was quick and easy,cabin was beautiful and clean.

Easy checkin, check out. Great location! Seen a bear! Overall fantastic experience with park side cabin

Every thing was great the only thing the hot tub could be private from the rest of the cabins we had a great time thank you

Have stayed with Parkside for 4 years now. Nice cabins

We loved our cabin and enjoyed our stay so much ! And rest assured we will be back !

It was all-around a great experience and the cabin was clean.

Cabin was beautiful! Enjoyed the fireplace and the fire pit!

Everything was great, check in was easy, cabin was easy to find.

Everything was great with a great location of the cabin

We loved the cabin and our stay was wonderful. Check in and out was easy, the cabin was clean and close to the park as well as Gatlinburg. We had a fantastic trip!

Staff were friendly and helpful. Cabin was relaxing and clean.

Nice cabin. Very clean. Close to Gatlinburg atteactions. Mngmt office was quick to respond to a couple of needs. Would definitely recommend.

Everything was great except for the ants in the kitchen

The smallest suggestion would be to have a privacy between the two cabins. Perfect location! Everything very clean! Fire 🔥 pit was amazing plus with plenty of fire wood.

Enjoyed our stay in this cabin. Far enough away from town to feel relaxed, but still close enough for activities. Several cabins on the same street, so didn't feel too secluded. Nice space inside and out to relax. Hot tub was nice although the water was too hot. Kitchen was well-equipped with many appliances. Loved the decor/feel of the cabin. Towels and basic soap/shampoo were provided, but would recommend taking your own. Towels were very small. Cabin was very clean and in order when we arrived. Checkin was a great experience- staff was very friendly, received a packet of info/ brochures and two tickets to park free in a parking garage downtown Gatlinburg which was very nice. Would definitely stay here again!

Easy check in and very peaceful. Would recommend for anyone.

The cabin was great along with the privacy. We could barely hear our neighbors at night. We would recommend replacing the numerous burt out light bulbs as well as dusting the ceilings and fans more often. Checking in and out was super easy and Jeff was super helpful with suggesting cool things to see around the area, the staff was also very accommodating when we needed anything. Overall it was great stay!

Cabin was clean, beds were very comfortable and couldn’t beat the location.

Excellent property. Clean and as advertised. Thank you for providing a wonder stay at a decent value.

Great cabin, clean, easy check in . Would have loved some individual salt and pepper packets, a coffee packet and a lighter or box of matches. Those small additions would have made our stay MUCH better!

You guys really created an environment that our family enjoyed.

Cabin needs the dryer vent fixed and blankets would be nice.

New can opener and wine glasses recommendations other than awesome loved it.

We had a wonderful vacation in your cabin! Loved the overall feel of it. There were a couple of things that could have been a little better, like no chlorine in the hot tub, a very squeaky bed downstair and broken blinds through the cabin. But besides those three things, we loved it there and would come back! Great place for a family vacation near Gatlinburg!

The cabin and hospitality from Parkside Cabin Rental was great!

Jeff in the main office is awesome! Any questions I had he always answered and was so polite.

You guys did a wonderful job. I would stay with you guys again.

Absolutely loved the place . The decor was awesome. I would recommend you putting hot pads in the kitchen.

Customer service was great! I stay with Parkside everytime I'm here in Gatlinburg and its great. I will say that my prior cabins were a bit cleaner than this one. I will speak with management but it's nothing I couldn't clean myself. It wasnt as clean as my other cabins though. Overall still a great experience.

Every thing was great. Check in is always a breeze. We always choose parkside when we come to the smokies

The properties are always a little bit older but it never disappoints. I’ve stayed in a Parkside cabin with family before and this is the second time. Out of the two, this one was nicest. Fresh bedding and fresh towels were provided as you would expect. The hot tub and pool table was so fun. When we were exhausted the last night, the couch was so comfortable to relax on. It was a nice getaway close to the arts and crafts village. Tucked away in a hilly and narrow road, there weren’t any views from the cabin. The burnt orange wood in the interior was gorgeous and the taxidermy was actually kind of charming. All my boyfriend could say is “I want to come back to this cabin” and “wouldn’t this cabin be a great time with our friends”. While I wish the upstairs had a door, it was fine because we just had the cabin to ourselves. There was a lot of noise from the neighbors that didn’t bother us because we are from a busy city. But if you want peace and quiet, it might not be the place to stay during peak times like the weekend. Overall we really enjoyed our stay.

Very easy process for reservations, check in and check out.

The cabin was perfect. Check in is so easy and everyone at parkside is so friendly.

Wonderful cabin and Jeff was wonderful. Will definitely be booking another cabin through them!

My family and I had a great stay. Easy check in/ out. Comfortable beds, great location ( since it was close to the attractions but yet not right in the middle of it.) Grocery store near by was perfect. The outside deck could use some fresh paint and the kitchen needs normal, adult size bowls. The bowls were so tiny, it was comical.

Cabin was very nice and clean. would be nice to have some basic supplies such as salt and pepper

We love Park Side Cabins! We have stayed with them the past 2 years. We will he back!

We loved our stay with parkside cabin rentals!! Everyone at the front desk was super friendly and helpful. Our cabin was clean, relaxing, and quiet! It had everything you needed right there!!

Our cabin was absolutely fantastic! It was spotlessly clean when we came in and the beds were extremely comfortable. The location was perfect because we were far enough out of town but still close enough to quickly run in if we needed something urgently. The cabin was exactly as the photos shown and did not disappoint. We will definitely stay here again if we are back in the area and recommend it to others. Thank you for a great experience!

Staff very nice. Beds were very comfortable. We had an amazing time.

My family and I have went through Parkside many of times and everytime we have had a excellent experience. Nice staff and every cabin has met every expectation.

Had a great time. The cabin was clean and accomodating. Very friendly and helpful

Everything was great! Beautiful clean cabin. Just hate we had to evacuate the the night before checkout.

Customer service was beyond excellent. We stayed in Highlander Haven. Main level toilet has very slow flush. Upstairs shower had alot of mildew in corners and needed a really good scrubbing. The plunger in upstairs bathroom had dried toilet paper left on it. All ceilings fans had so much dust on them we were afraid to turn them on (we sleep with a fan on at night). Other than those few housekeeping details our stay was wonderful.

Everyone we delt with was so friendly! I loved the experience when we checked in. The cabin was gorgeous. Even better than in the pictures!

The cabin was lovely. We truly enjoyed our stay. Recommend adding potholders to the kitchen 🙂. Also, on the last night we tried to run the dishwasher, however, it did not work…not sure if it was operator error or a problem with machine. The beds were very comfortable!!!

Cabin was beautiful and cozy. Needs a deep clean which seems to be the #1 overall complaint from guests. Our particular cabin was overrun with ladybugs. A sweeper would've been nice to get the many piles of dead ones.. Overall, we had a fantastic time. We'll be back.

Everything was amazing! Clean. Close. Well kept. Just absolutely amazing. Hated leaving! Will DEFINITELY be back. And all the perks that come with staying with you all are amazing

Extremely clean! No issues with bugs for such a wooded area.

This was our first time and the experience was excellent.

Check in process was simple. And cabin was clean and beautiful.

Had issues with missing items and cleanliness. Could do better. no pot holders, missing lightbulbs in oven and under microwave and bedroom lamp, hair in tub, no plastic glasses for patio use. unswept patio, good wood but no kindling for fires, Could have used a sponge or dishcloth instead of face cloth for kitchen sink, and bathroom sink doesn't drain well. No Kleenex in bathrooms. Had a wonderful time in spite of these issues.

It was a great cabin had no issues. Definitely will keep y'all in mind for the next stay in Gatlinburg.

We really enjoyed our stay at the cabin. The beds were comfortable, everything we needed was onsite.

Had a great experience service was on time very friendly definitely recommend staying again 👌

Very peaceful and pleasant. Great place to stay and clean, just needed some dusting done.

We really enjoyed our stay in the highlander haven cabin😊

Just needed a bigger frying pan and spatula to be 5 stars.

Everything Was great. Made for a great vacation. Cabin was very clean

Easy reservation and check in. Cabin was as expected, clean and fully stocked.

Excellent! We LOVED the area and CABIN! Very comfortable beds and very comfortable pillows!! Felt like sleeping on clouds

Amazing and cozy cabin! Would definitely come back! Very calming and relaxing.

Excellent service. Needed extra towels, they were there when we returned.

My family and I stayed in The Highlander Haven Cabin. I searched for hours for the perfect cabin. I am so happy with my choice. The ease of check-in was excellent. Directions to the cabin were precise. The driveway does have a steep incline. Therefore, the e-brake will have to be set when parked. The cabin was spotless. The Hot Tub was warm/clean and ready for use upon arrival. Beds were so comfortable and clean. Appliances were up to date and very clean. The Cabin was stocked with any kitchen item that you might need. We also used the washer/dryer everyday. It too worked properly. When Parkside was called to come and pick the trash up, they were prompt and very courteous. I would definitely recommend Park Side Cabin Rentals to anyone!

I have always stayed with parkside i love it! This stay was great!

The cabin was great. Very clean and spacious. We would stay there again.

The cabin was very clean and comfortable. The directions given to get to your office to pick up the keys were perfect.

The cabin was wonderful. It was clean and nicely decorated. We loved the rocking chairs and fire pit. Check in was easy and we appreciated the coupons.

The inside of the cabin was excellent. The outside was in need of a power wash. Would not use the grill that was advertised. We went out and bought one. Cabin was well stocked. The hot tub was nice and clean.

Cabin was very nice and quiet location. However the picture online gives the impression that it’s by itself not next to other cabins. Still a very good experience.

Very clean nice cabin, Greg made booking last minute was still a good experience

We enjoyed our cabin's location. The cabin was great! We will return.

Beautiful cabin. We had a very good time! .... ...

Staying at Highlander Haven was wonderful! Everything was very clean and in great condition. It was a bit of a hike from town and from the park, about 15 and 20 minutes respectively. But, that was made up in the beauty of the cabin, ease of check-in, and amenities.

Great place. Loved it. Will definitely stay again, will also tell my friends.

Our cabin was beautiful and clean we really enjoyed our stay! We will definitely be coming back! So pleased with guest services checking in, the free parking tickets and coupons were amazing!

Everything was very nice and clean. Cabin was exactly how we pictured from the photos we saw online.

Check in was easy and the staff were very pleasant. The cabin was perfect for my famy. I will definitely be booking with you guys going forward. Already looking for next year.

Everything was great. Cabin was super clean. Will most definitely be back.

Was most definitely the nicest cabin I've stayed in in 30 years in the Smokies and we only had a little problem with the TV and that matter was taken care of and fixed it 20 minutes or less. Most definitely will book again

Great cabin and great greeting when we checked in. Kitchen was best stocked we have every seen. The road leading up to cabin does needs paved. Would stay again in a heartbeat.

Overall the stay was great with the exception of the broken freezer door on the fridge

Everything was great! The cabin was immaculate, well stocked, and we enjoyed our stay! The coupons and parking passes were an added benefit! We are already planning our next trip and will be booking again with Parkside Cabin Rentals!

We stayed in Highlander Haven. Cabin was clean and perfect for our stay. We had no problems or complaints. The cabin had a really neat layout and a fire pit which we used almost every night. It was stocked with firewood. Would recommend to anyone.

Everything was perfect! The staff members were super nice and the cabin was clean. It couldn’t have been anymore perfect!

We had a great stayed! Loved every second of it. If we could suggest one thing, would be to mention the incline of the driveways prior. Wasn't a huge problem for our vehicle however, if brought a smaller one it could have been.

Cabin was great, beds were comfortable. I would definitely rent again.

I love it we will be back again next year

The customer service was excellent. The cabin was in a perfect location. The only negative was the firm mattress in the downstairs bedroom.

Wonderful! The cabin was clean, well lit and very homey. I would definitely consider renting it again.

This was the best cabin we have ever stayed in! So very clean plus everything you would need is there! Perfect place, easy to come and go and very quite! We will be using y’all again!

The place was immaculate. It was perfect for our family.

Everything was perfect. Cabin was clean, staff was great. Process was easy.

Everything was great we were missing a Keurig coffee pot I called the office and it was there within 30 minutes you guys do a great job thanks again

Our family had stayed in Parkside cabins before, and recommended we stay in them this time. So we did, and we loved them! We definitely look forward to staying in them again!! We usually come to Tennessee about two times a year. We also love how clean they are!! They are Beautiful cabins!!

Great! Except no hair dryer there. really clean. We love the cabin.

This was our 2nd time using parkside. Highlander Haven was our absolute favorite location spot so far. The cabin was really nice also. We will see be back again!

Great rental company, would reccomand anyone to stay at Parkside cabins.

Everyone was super friendly. The cabin was awesome and clean plus it was fully equipped. My only suggestion is maybe providing a couple of extra towels and laundry detergent packs. We loved every minute of our stay.

The cabin was beautiful clean perfect for our stay. The only issue we had was it rained and Burwood got wet before we could even have a fire. But honestly it wasn't to big of a deal since we came back to the cabin tired every night. Everything we needed was in the cabin plus some. The beds and pillows were both comfortable too. The drive way was a little steep to park in but my truck was good. Can't wait to come back.

Overall a beautiful cabin. A couple small issues- freezer didn't make ice. Ants in kitchen. Maintenance man had to come over to add freon to air conditioner. But- it was a great space overall.

Really amazing and the cabin was excellent! Needed a little more privacy around the cabin but overall it was awesome

Great Cabin! The best experience I've had renting a cabin!

I have never stayed nor rented a cabin before. Park Side gave us the ultimate experience. I was extremely impressed with how clean and decorated Highlander Haven was. Everything and I mean Everything was exactly as written and shown on their website!! I would definitely recommend their services. If I could think of one thing that could have been better it would have been maybe the construction on the nearby cabins, but that had absolutely no impact on our stay. Hot water!!! Jacuzzi Ready!! Plenty of towels and supplies needed that I didn't think to bring with us. I must also add that I called versus ordering the Cabin online and saved over $120. They gave us coupons that saved over $45 dollars for the attractions in town. I would have to say again Thank You so much ParkSide!!! We truly enjoyed our spring break vacation!!!

The cabin was beautiful! It was beautifully decorated and not too far out from town. It was very clean and well done. We will definitely be staying in one of your cabins I can hopefully real soon :-)

The cabin was nice and clean. Very well decorated. The cut fire wood was nice. Just need a few more towels for a three day stay

Great trip. The cabin was exactly what we hoped for and the company was very nice to work with.

Excellent attention, we loved our cabin. I would totally recommend to friends and family. Hope soon to be back.

Highlander Haven was a great cabin to stay in. The location was good, although Google Maps is a little off on their mapping. The cabin was a nice size, laid out very well, and was plenty of room for 4 people. Kitchen was amply stocked with plenty of plates, glasses & silverware. The ease of the gas logs was a much enjoyed feature, as well as the pool table. I only have a few small complaints. Some of the tv/cable remotes were not in the proper rooms (which caused some confusion) & at least one of them did not have batteries. (Perhaps labeling the remotes with the proper room would help.) The pullout bed in the sofa is not very comfortable. If the mattress for it was a little thicker, it would help. Also, despite the cabin being clean, we did still find some leftover cereal in different locations (under chair in living room, under table in kitchen) and we also found a toy or two & a random sock behind the bedroom door in the downstairs bedroom. The other issue was that one of the chairs in the living room area has a furniture tack/nail sticking out of the arm on the outside. I found this when moving the chair & it stuck my finger. Overall though we really enjoyed our stay at Highlander Haven. It was a nice getaway, and I would rent the cabin again.