Enchanted View

We were very pleased with the level of professionalism we received. The furnace was not functioning on our first night of four nights. When I called the emergency number at 11pm I was pleasantly surprised when a gentleman answered the phone. He apologized for the issue and offered to relocate us or have it repaired first thing in the morning. We decided to endure the one night and Stephen kept his word and texted me 1st thing in the morning with an eta for the repairman. We had heat in the cabin by noon and fully enjoyed the remainder of our time in the Enchanted View cabin.

Service was excellent as always. We always stay with Parkside when we visit TN, and it is always a pleasure. The cabins are clean and beautiful, the service is exceptional, and we are always happy to recommend them to everyone that mentions they are going to TN. We are already looking to book our next vacation with them. We are excited for our next vacation with them!

Easy process—great service! I only use Parkside for my rental needs.

We have been coming to Gatlinburg for 30 plus years. We have dealt with several rental companies and stayed at many cabins. Parkside was wonderful to deal with and we have found our new cabin rental place! Jeff is awesome! Our cabin was beautiful and the views were stunning! It was clean and everything was as promised. I love that you guys leave firewood for the guests! The prices can’t be beat when compared to your competitors and you don’t charge all the unnecessary fees! Our cabin was clean, had plenty of room and two huge jacuzzi tubs. We seen a bear on the last day there and loved it. The only think I’d change it recommend is you definitely need more skillets and baking pans. We only had one small skillet and baking pan. We cook a lot when vacationing. Will be booking this same cabin for next year! Thanks for making our 32nd anniversary amazing!! We stayed at Enchanted View. Private, awesome view but still close to grocery store and downtown Gatlinburg.

Checkin was quick and easy. The staff was very friendly. Our cabin was just as described. Perfect for our family five. My only concern would be cleanliness: thick cobwebs were visible on surfaces at eye level, not just the high ceilings, sticky substances on the wall behind the trash can and a floors were fairly dusty.

We enjoyed our stay at the cabin. We were tucked away in a nice, private cabin with beautiful Smokey Mountain View’s. It was a cozy getaway-we enjoyed the deck with the hot tub, pool table, tv, and dining table with that Mountain View.

Cabin was good. Looked bigger in the pictures but was still satisfied. Woof bees was really bad and I'd suggest looking into getting rid of them. But overall we had a good experience.

Our cabin was excellent, as always! We have stayed in three different cabins there in less than a year. We will definitely stay again and again! I will do a special shout-out to Jeff, excellent guy and helped us with our experience, above and beyond! This is hard to find these days. Thanks again Jeff and Parkside.

The cabin was just as it was pictured when reserving. Check-in was simple and was given a lot of information regarding attractions and places to eat. Cabin was neat and clean. The only reason it was not five stars was Thursday evening during a storm, the roof leaked pretty good, having to use multiple pots, pans and bowls to catch the water. Notified the office that evening, and no leak the remaining of the trip.

Very relaxing. Wished could have enjoyed a fire - Due to Ban in place we were unable to.

Everything was wonderful. Great hot tub and pool table! Loved the arcade game. No tornado next time please. Lol. Thank you

The cabin was great! The dishes could have been cleaner, there was lipstick on several mugs and the plates were dirty.

We had the best little vacation and loved our cabin. The customer service from everyone I've spoken to at Parkside cabins was excellent.

Very warm welcome from the start, everyone took the time to explain everything that needed to be understood about the cabin and surrounding areas and discount to events.

Everything was clean, small issue was resolved immediately. Very helpful front desk! The view was amazing

The reservation and check-in process was easy. We absolutely loved our cabin! However, we thought it may be helpful to include a few items in the cabin for future guests: towels for the hot tub and grilling tools, especially.

Very great staff, beautiful cabin, I will definitely rent a cabin from you guys!

We are extremely happy with the services and the cabin. Prior to arriving the Guest services were very helpful and answered all of my questions. At check-in Jeffrey and I don’t remember the other persons name were so friendly and helpful as well. The cabin was gorgeous and had amazing views. The deck with hot tub was clean and wonderful. Our family of four felt perfectly at home. It was nice to have pull out sofa watching movies on the big TV in living room. We couldn’t find extra linen but we brought an extra blanket. Kitchen had everything we needed except a baking pan or cookie sheet. With dollar store up the road not a big deal. The kids loved the video game upstairs. When we come back to visit you will be hearing from us. Thank you.

Everything was great! View, quite, hot tube, full kitchen. Loved it

Great location. Great amenities. Cabin was clean and just as pictured. Great staff and easy to work with

Cabin itself was great and we were satisfied with the overall cleanliness. Location and view couldn’t have been any better

We loved the cabin! The location was incredble and all of the amenities made our week flow so smoothly. The staff was so helpful too! We can't wait to come back!

From booking to checkout, everything was super easy. Even the directions to the cabin were very simple to follow. The location to the cabin was so convenient to Gatlinburg. Far enough to have some peace and quiet, yet close enough to take advantage of the downtown atmosphere. The cabin itself was so nice and the view was amazing. We will definately be booking this one again in the future.

Awesome place. Clean. Easy to get to. Fun fun fun

The view was amazing. The cabin was clean. The hot tub was filled back up when we needed it. The full kitchen saved us money on eating out every night. All of that for cheaper than staying in a small room in Gatlinburg. I would recommend this place to anyone as long as they weren't trying to stay at the same time as me! We will be back.

We had a very enjoyable experience. Would come back again.

It took quite a while to cool down the cabin. Fortunately, I brought along a fan. The cabin was very nice; the view was amazing! The drive up to the cabin and down was frightening - fortunately, we never met an oncoming car. The cabin is dusty with many cobwebs. It aggravated my allergies. We did enjoy our trip, but maybe another cabin next time.

Amazing!! I loved everything about it. The only one thing was there was not enough lighting in the kitchen because the main light was not working! But we still loved it!&

Cabin was very clean and comfortable. The staff welcomed us upon our arrival and check-in was very quick and easy. We would definitely choose to stay in a Parkside managed cabin again in the future should we travel to the area again. We also greatly appreciated the parking pass to the local parking garage along with the discounted coupon for the Aquarium that Parkside provided us at check-in.

Fantastic cabin, beautiful views and clean interior. Will stay again!

Parkside Cabins always goes above and beyond to ensure an amazing stay in their cabins!

We love staying in Parkside Cabin Rentals. Enchanted view was perfect, everything we needed and the stay was amazing. We will be back for sure!

Beautiful view. Nice bathrooms and very cozy cabin. Maintenance service was prompt and courteous.

Convenient check in. Loved the gift bag,it was wonderful. The staff was very friendly and though. Great stay.

It was an awesome experience--very nice--thank you for all the needed supplies--

Superb. Beautiful cabins. This is 3rd time we've stayed in a Parkside Cabin & have 2 more future reservations, always staying in a different one. Each is unique & special. We've thoroughly enjoyed every one.

We loved our stay at enchanted view, great cabin for our family of 4, but the best part was the view-amazing! Cabin had everything we needed and check in was nice and easy. Great location. We’ll definitely be back!

Amazing! We stayed in Enchanted View. The view, the cabin, the amenities were perfect. The only thing we would critique is that the bed(s) were a bit uncomfortable, but we still had an amazing trip. We will be coming back and we have already refereed several friends/family members to y'all! Thank you!

Check in was quick and staff pleasant. Cabin was clean and well equipped. We loved the porch and view and appreciated the generous supply of firewood.

Excellent cabin and wonderful customer service! We needed to check in early to enable us to make it to a surprise anniversary celebration and they made it happen. Staff was great and cabin was clean and comfortable. We will be back!

We loved the cabin. It was beautiful. We had some maintenance issues but they were taken care of in a very quick and efficient manner. We will definitely be back!

Enchanted view could have been cleaned a little better! Lots of cobwebs and not vacuumed really well. Also, upstairs bathroom sink would not drain hardly at all.

Everything was great! Had great honeymoon and we didn’t want to leave at all. Thank you for the experience of Tennessee.

Loved the cabin Enchanted View had everything one ever needs and good view of the mountains. We even had a black bear come all the way to the front door. We will be back next year.

Check in was very quick & easy. They thoroughly explained everything you need to know. When you call the office they are very polite and quick to respond!

This was our first time in Tennessee and we had a fantastic stay. The cabin was perfect. We would definitely recommend this to everyone.

Service was fantastic, quick and easy and we LOVED our cabin.

We stayed in the enchanted view! The cabin was great with a great view!

The cabin was very cozy. We enjoyed our stay at enchanted view.

We loved our stay in Enchanted View. Everything was in great condition, nice and clean. But . . . nothing compares to the view! Check in and Check out were painless. Would definitely recommend.

Our experience was the most breathing we have ever seen. We loved the cabin and we are already planning when we want to return. Thank you so much for such a wonderfully relaxing getaway.

We enjoyed our stay at Enchanted View and can't wait to spend many more weekends with y'all!

It was a great experience the cabin was beautiful would differently stay with you guys again

The cabin was very nice and the view was awesome. Service was great.

Did amazing, beautiful cabin, everything anyone would need.. would tell friends and family to stay there..got anything and everything for all ages

We loved the cabin!!! Clean and cozy with lots of amenities!!!

Staff was helpful and attentive, the cabin we had had a plethora of bees nests and insects inside. As well as no air conditioning upstairs

The cabin was beautiful. This was our second stay with parkside. The first time was smoky view. The only suggestions I have are keep some wood inside to dry it out. Wood was green both years and wouldn't burn. Also, some throw blankets would be a nice touch.

Like the service, the cabin was good but it was dirty, very dirty and there were some sort of animals between the ceiling and roof that kept us up most of the night and would wake us up at 3:00am each morning, I would say it was squirrels. I wold like ot come back to Enchanted View if you can clear the critters out and get it cleaned up

We totally loved our quiet escape. The cabin was pretty close to perfect. This will have to be on our list of getaway trips that we must repeat....and soon!

Loved the cabin. The only complaint is there were bugs that were not lady bugs but the ones that are swarming. The cabin was full of them I had to sweep three times a day so my grandson could get on the floor. And had several wasp in the cabin. The weather was unseasonably warm so that could have been part of the reason. But we defiantly would stay again.

Anytime there was a small problem y'all did everything to fix it, can't ask for better service

Our stay was absolutely perfect! The view is amazing and the hot tub was great. The location was easy to get to and not very far from downtown. We will be back!

Customer Servie was amazing, ladies at the front desk were extremely nice and friendly and helped with any questions we had. Cabin was amazing also, however cabin was infested with Bugs clearly the cleaning service needs to pay a little more attention as there was 1000s of dead bugs through out the cabin.

The cabin was beautiful! ! The only thing was the bugs. I called and ya said you would send someone would come and vacuum and they didn't. We had to watch our food while eating and in our beds and everything.

the cabin was lovely. It was very clean, very comfortable. Just wished we had longer to have stayed. we will do this again. We didn't get to see any bears . Love the scenery. Love sitting out on porch in the morning with a cup of coffee,

Awesome!!! Loved the cabin and the staff was great. Will continue to book through y'all.

Check in and using the cabin was great! Overall the important parts we very clean. It would have been nice if some of the cobwebs were cleaned out and the blinds were dusted. And there were definitely some mice in the cabin as we saw some poop on the bed one night. We realize when the cabin is in the woods it's hard to control some of that though. Overall we really enjoyed our stay and the amenities in the cabin!!

The cabin was wonderful with great views. The only issue I had was with the cleanliness in some areas. The floors were dusty especially behind the doors which you noticed when closing the door to a room. I found a broom and swept the floors and over the rugs also. The rugs had not been vacuumed in some time. Huge plumes of dust came up when I dusted them. When I opened the blinds there was a thick layer of dust on them There were also dead bugs in the bear lamp base that appeared to have been there a while. My impression is the cleaners focus on the bathrooms and kitchen (which is important) but just barely hit the rest of the cabin. We hope to stay at this cabin again in spite of the issues because of the views and location. I just thought you should know why I gave you 4 stars and not 5. Thank you.

Could've used some cleaning supplies during stay. Dish sponge, disinfectant wipes.

Loved the cabin and the free parking downtown! We have already told friends about you.

Great cabin! Absolutely loved the view and amenities! Would use Parkside again!

Great. Very friendly staff. Had a really good vacation in enchanted view.

The reservation clerks at Parkside were very helpful in getting our cabin on time. They went out of their way to help us

The cabin was beautiful.....the staff was very friendly and helpful.....it was exactly as the description said and clean.

One of the best vacations I've ever been on! The cabin was beautiful and looked exactly like the pictures online, the view was spectacular, and the amenities were incomparable. We had the most relaxing and comforting weeks here!

We loved the cabin and the staff when I checked in was very friendly

Great place. Awesome view.!! Love bugs were a problem but nothing to give a negative review about. I will be 100% returning to Parkside on my next visit.

The cabin was nicely decorated and in a great location. The price was very reasonable

We had an amazing time and loved the view. Our jacuzzi didnt work for 2 days, I called about it on the 3rd and they came and fixed it right away. Besides that everything was fantastic.