Black Bear Lodge

There was poop on the back left side of the down stairs toilet that I had to clean. I have a pic, don’t know how to upload it to here. Cobwebs everywhere, you can see them under the kitchen cabinet when coming up the stairs. The cleaning person was there and gave us the address to the office to check in. Don’t know if I’d call it the CLEANING person though 😬. The floors were beautiful and clean. The tub upstairs in the bedroom is black around the Jets so I was afraid to use it 🫤. Couldn’t figure out how to get the fireplace to work but didn’t call for instructions….should be there. Other than the issues with cleaning the stay was awesome! Really quiet area. Peaceful havin coffee on the deck. Nicely decorated and comfy sofa to curl up on but bring you a small quilt or blanket for the couch. Beds were comfortable and clean. Close to everything. Actually I liked it to the point I’d stay there again and just be prepared to clean. It’s really a pretty place.

Everything very nice , some cobwebs and minimal kitchen utensils. Furniture pillows need replaced - kinda unclean. Cabin was comfortable but in need of cosmetic repairs.

Everything was great. More towels would have been nice, but we managed.

Staff is nice a quick at what they do. i needed more parking passes and they took care of us quickly.

A nice, quiet get away for my husband and me.

The cabin was clean and was very comfortable for our family. Loved how close the location was to downtown Gatlinburg.

Overall great experience. We took advantage of the hot tub and jacuzzi which were in love with. Clean and prepared rest area. First timers In Tennessee and a cabin and will definitely go back

Great stay!! Beautiful cabin!! The pool table was so much fun for our family. And the location is so close to town. Only minutes!! We will def stay again.

Very enjoyable and peaceful stay. Happy to have the free parking coupons for downtown. Enjoyed the hot tub the only drawback was dealing with a lot of carpenter bees and all the sawdust they left!

Front desk very helpful and cabin very clean. Thank you!

Very clean and accomadting for our family. We enjoyed our visit.

We really enjoyed the cabin and all over it was a good cabin

Quick response to a leak when we arrived. Everything was clean and working. The only negative was that there were not enough blankets or sheets and barely enough towels.

We were there for our elopement and everything was fantastic. Check in was easy, the cabin was well located and easy to find, everything was clean and in good condition.

I like this place I can stay again very clean

Wondeful! Easy and fun! And same or less than a motel stay!

Great place to stay I been coming for the last 3 years

Nos encantó todo la cabaña el jacuzzi una experiencia única queremos volver pronto gracias

Check in was fast and efficient. The directions led us to the right place. The parking lot was packed but we found a spot close to check in. The last that checked us in was polite and gave us some good coupons that were useful in town. The cabin was easy enough to find at night; plenty of signs once you get off the main road. Our cabin layout was great. The walls didn't go to the ceiling, so there isn't much privacy. There were also several bugs, but it's a cabin...so some were expected. Overall, it was clean. Kitchen is great with plenty of dishes and all the amenities for a great stay.

Wonderful experience and beautiful cabin! Thank you so much for a great stay! Spacious, warm, and easy check-in/check-out!

It was very nice only thing is possiblly a longer shower curtain in downstairs bathroom and upstairs shower did not work 2nd day.

Great customer service. Jeff is awesome. The cabin was great with everything one would need.

Love the cabin, so quaint. Off the beaten path but just barely

We jhad la great time will be back soon check in was great

The Black Bear Lodge was a very cute and convenient property. We will be back.

Great would recommend to anybody just need a broom there was dust pan no broom

Y’all was awesome we will see y’all next month for sure

We loved this cabin! It had everything we needed. The hot tub and pool table were a huge hit with my kids. Enough space, enough beds for our family of 5. We will for sure be back! Thank you so much.

Everything was wonderful! The check in was quick and easy. Cabin was clean and well taken care of.

It was great. Cabin was nice and clean on arrival. Loved having free parking passes to Gatlinburg.

The cabin was so quaint but had a lot of personality. Very very clean as I wiped everything down on my own due to COVID and my wipes were still white after use. Very easy check in process and located by all sorts of attractions. The balcony and outdoor hot tub was so serene. Very relaxing experience for my family. Will definitely use this company again in the future.

Overall, very happy. The floors could have been a little cleaner. Just from walking around in bare feet, the bottoms of my feet were black. Our cabin didn’t have salt and pepper but that’s not a huge deal either.

The cabin was clean as always love staying there will be back next year

Nice folks, nice property. Easy check-in, easy check out. Thanks!

Check in process was very easy and staff was friendly.

The cabin was better than what we had hoped for! Great Balcony, Bedroom arrangements and Kitchen/Dining, as well as Living Room with Fireplace! Fabulous Place to stay will definitely come back! The Grandkids loved it!

everything was fine.just one small problem when we first got into the cabin we had to chase a small bird out that was inside.

Nice experience. No complains. Clean and spacious cabin. Close to the park

great!!!! clean, nice, good location, good view, quite, close to all the attractions

Wonderful cabin, easy check-in and check-out experience, no complaints at all. Thank you for the great home base during a fun long weekend.

The cabin was very cozy, clean, well maintained. All appliances worked and their wasn’t any complaints.

You were so much help when we checked in the cabin was very very clean I just loved everything about it

The cabin was very nice in a good area near Gatlinburg. I would stay there again.

Beautiful cozy cabin. Loved the pool table!! Need more comfy bed.

Wonderful cabin with lots of space. Great location too. Neighbor was loud all through night but we dealt with it:)

Wonderful. Very clean cabin and nice front office staff. Pictures didn't do the cabin justice.

Everything was so easy- booking was a breeze and check inbtook me less than 10 minutes. The cabin - Black Bear Lodge - was exactly what we hoped it would be and perfect for our family. We will definitely rent from Parkside in the future.

Cabin was great and was stocked with everything we needed. Just bring crockpot and your dinner is ready after your days of hiking Maintenance gentleman was super nice!!

Beautiful cabin. Very nice and clean. Will use company again.

It was awesome. The cabin was clean and very nice! The office staff was very helpful. Had to leave early because of a hurricane at home.. and was disappointed.. totally enjoyed... thank you!

Very way check in and easy to get to cabin. Had everything we needed in cabin.

We all loved the cabin! Check-in and check out were a breeze. We plan on staying here again in the future!

Cabin was clean to say it is in the mountains with wildlife and insects. Enjoyed watching the Mountain Gopher running around the outside of the cabin. Overall Excellent ! Thank you.

It was a fast and easy check in. Everything we needed was available. Easy to get to from downtown.

We liked our cabin we stayed in we just wish it was more away from other cabins. Everyone in the office was super nice and helpful.

The whole experience was first class. The staff was very kind and accommodating.

Nice cabin, very friendly staff....would stay with you again except in another location.

Everything was wonderful! The cabin was fantastic! Not a detail left unoticed

Great experience! Quick and easy check in. Cabin was great!

very well We arrived early and they allowed us to check in early. This was really appreciated.

- easy checkin - nice/clean cabin Only drawback, expected that the cabin was in a more secluded area the residential neighborhood did slightly diminish the experience

Friendly, easy check-in and out, beautiful cabins. Made our trip that much better! Thank you! We will definitely be back and staying with you again!

LOVED the cabin ( minus the mold on ceiling in lower level bathroom) Also I was not aware that the cabin was right above someone's house and there was no view of the mountains, other than that it was awesome!!

Excellent the cabin was beautiful and clean. I will be returning soon.

Beautiful cabin towels and soap provided were plus loved it

Everything was easy from checking in to checking out and the place was comfortable and clean. My only suggestions are make sure there is wasp spray at the cabin. The hot tub outside had wasp coming in and out of the front left side, they fit in between the wood and the tub. The same at the entrance to the outside deck right where you step. The wasp were going down below the threshold. The front door above had wasp nest above it too and they tend to fly in when the door is open. There were only two forks and no butter knives. But we made it work. These Are minimal issues. We had a nice stay!

The cabin was nice and got to see where some of the residents of Gatlinburg reside. Suggestions to management - Spray for bugs on the balcony weekly. Ants kept coming into the bedroom upstairs. Looks like a bug is getting into the wood, this is making the balcony a mess. No broom was in the cabin to sweep up. There is also a wasp nest above the hot tub. Needs to be treated before something happens. We brought spray after hearing another visitor had the bug issue. Could not find a place to dispose of our garbage outside of the cabin. Not sure if I missed this in the paperwork, but did not find one.

enjoyed our stay ,cabin clean and comfortable-no problems with late check.

From the moment we checked in we were greeted with a very friendly front staff that Made us feel comfortable and at home. A folder was presented with all kinds of nearby attractions and a detailed map for easier navigation. The cabin we rented for our anniversary was simply heaven. The view from the balcony hot tub was spectacular. The cabin was very cozy, comfortable, and clean. You have nice T.V.'s in every room, but won't need them with everything that Gatlinburg has to offer. Will definitely recommend to any and everyone I know while looking forward to future stays.

Everything was great the bees and wasps were bad during the day but besides that was great

The cabin was very clean and well maintained. The check in and out process was easy. Can't wait to visit again. Three thumbs up.

Absolutely loved the cabin, the service and atmosphere. We live in Tennessee and make this a winter family vacation every year and Parkside has by far exceeded any other rental we have dealt with.

Everything was amazing! The cabin was decorated beautifully and it was close to all the major sites without being in the hustle and bustle of it all!!

Excellent service and great log home....enjoyed stay looking forward to coming back.

Easy reservation, check in , and check out process. Had to request maintenance 2 times with prompt resolution. Recycling availability would be nice...for the whole town!

We loved the location and the cabin itself, but there is a huge problem in the downstairs restroom: black mold or mildew is growing on a large section of the ceiling. That can be an incredibly dangerous situation and would make me think twice about visiting this cabin again.

Black Bear Lodge was everything we expected and more! Very nice, well kept and clean! Very professional agency. We were extremely impressed with everything and could not have asked for more! Would definitely return!

Great stay...only problem was no hot water on washing machine at black bear lodge...not sure if they're supposed to be like that or not....great stay!!!!

I thought the cabin was beautiful and I really enjoyed the privacy.