The office staff was friendly and helped me to choose the perfect cabin. We had a clogged sink. They were there immediately to fix it. Great job.

Loved the feel of the cabin. It felt more like a home. Beautiful property.

The cabin was great as well as everything associated with booking and checking in. Only issue we had was that the firewood was wet and was somewhat green. This made it very hard to have a fire in the fireplace. We bought wood from a store on our second day which made a huge difference. We love staying at Parkside and will continue to stay there.

Okay didn't like having burn ban. That wasn't in your control.

Larger, more visible signage to cabin would be helpful. Cabin had a lot of spider webs inside that needs to be removed. Cabin in nice, quiet area and was great size for our family of 8.

Cabin was clean and provided the essential supplies needed. Staff in the office were helpful and friendly. Liked the location. Would stay again.

Wonderful place for the family to enjoy time away from home!

Almost everything was well. Dishes needed a better look over. Dishwasher was a bit iffy. We had a problem with the central heat we spent a cold night and then men working on the unit 2 days problem wasn’t resolved but the emergency heat was a partial solution.

Aside from the fact that the cabin needed dusting and cobwebs were throughout the cabin, especially in the rafters, everything else seemed to be clean and orderly. We loved the location and staff was friendly.

Every trip to the Smokeys is beautiful! Knowing our cabin will be clean, organized and fully stocked with house hold essentials make it even more fantastic!! Always send friends and family to Parkside for rustic, yet modern, cabin choices. Keep up the great work!

We loved the cabin itself, it was very cozy. We rented this particular cabin for our wedding party for my wedding on September 29th. We had only a couple issues with anything . One issue was the jetted tub that was in our bedroom we couldn't use at all because the hot water would run out before we could even get it half of the way filled, couldn't even cover the jets to use it , so that was disappointing. We also did notice some bugs in the kitchen around the dishwasher/countertop area our first couple of days . Our last day we called for trash pick up before the 2pm shut off, nobody came to collect the garbage. Other than that we loved the cabin , our family enjoyed it as well .

Look at website I was thinking to good to be true.. wow lived up to pictures and loved it. Already looking at next years dates to go back!!!

We loved our cabin! Very clean and inviting. Easy check in and check out!

The cabin was well stocked and the office was incredibly helpful with getting trash removed and our report of a wasps nest that was growing on the side of our cabin. Their directions were clear and it really made our trip much easier to have them!!

We loved our cabin and we had such a great stay!

Always a great experience! Quick check in and cabins are always stocked and clean!

Great trip!service is always great. Will stat with y'all again

The cabin was perfect for us. It was close to things so we dint have to spend too much time driving into Gatlinburg.

As always, great cabin, great prices, and friendliest people around.

Beautiful and so easy to check in and out!! Secluded yet close to town.

This was a perfect cabin and location! Had the most amazing honeymoon and will be staying with y'all every wedding anniversary!

enjoyed our stay Please place larger signs to find cabins

The cabin was very nice and cozy for all of us. We enjoyed being away from the hustle and bustle of the crowds. We enjoyed the updated amenities in the cabin and the country bear decor. It was like heaven. Few things I would have changed would be, it was hard to find the turn off for our cabin. We drove right past it at first. There should be a bigger sign from the road. Also inside the cabin the door handles were all very loose and needed to be tightened. Some of the light switches didn't work or the lights bulbs were out. We also wish there were extra dish rags and towels. If known their would have only been 1 of each we probably would have brought an extra set. Other than those few items, we enjoyed ourselves very much. Thank you again.

We have had some great experiences with Parkside. Only one time we ever did not like the cabin and it was construction and it really was not you'll fault for that. We have told others and will continue to in the future. We will be back Thanks,

The cabin was clean and comfortable. Loved the front porch with the swing! It was difficult to go home. Only complaint...only saw squirrels, rabbits, one wild turkey and two cows...no bears. Thank you for a great experience!

This was an excellent experience! Check in was easy, though the directions were kind of vague, and the cabin was pristine. Very good experience.

I loved it! It was even more than we imagined it was a little difficult for us to find it but they came out and helped us find our cabin without a problem. Overall Parkside did amazing and we definitely be returning!

Cabin was very nice but not secluded like advertised ! Other then that I would recommend to others

The cabin was great, we had an issue with the lady bugs and couldn't use one of the rooms for most of the trip and one of us had to sleep on the couch, and we could have used a few more dish clothes for the 6 nights we were there. Other that that it was great!!!!

It was great & when we had issues with the cabin you helped getting us in another one we will recommend & we will stay with you again

We enjoyed our cabin very much! Only disappointment was just one dish towel in the kitchen. Other than that everything was perfect.

The cabin exceeded expectations. It was very clean, comfortable and a great place to spend time in the woods. We did have a bit of a health emergency the last night and did not get home from the hospital until after 4AM on the the day we were supposed to be out by 10AM. So we were very grateful that you allowed us to have a late check out - thank you ! That made a big difference for the rest of our day.

We had such a great time. The cabin was beautiful. Staff was very friendly.

My son, daughter and I had a fantastic experience in your Bears Den cabin. The only downfall I encountered was failing electric sockets in the upstairs bathroom so I couldn't dry/do my hair in there. Other than that we enjoyed ourselves. The cabin was spacious and clean. The hot tub was relaxing. Very wonderful time had by all of us, thank you!

The cabin was excellent. Very clean and neat. We will be staying again.

Booking was easy. The website is good and the cabins are clearly described. Would have liked to know more about the actual setting. Maybe a category of type of setting would be nice. Cabin was nice and as described. Lack of closets was odd. The use of a code for the door did not make us feel secure. How many people know that code? Does it change for every visitor? A functional deadbolt would have still been welcomed.

We loved our cabin! Very clean, stocked and ready for us. Everything was fantastic including the customer service. We will definitely be back!

The staff were excellent before and during our stay. Bear's Den was very nice, an overall great experience.

Very nice people. Easy to work with. Had a small problem and

It was a beautiful cabin but the king size bed was really hard and the hot water in the jucuzzie ran out before we filled it up so we didn't use it other than that we really loved it

The only issues we have is it is hard to find the cabins at night the signs need to be bigger and have some time of lights or reflective letters. minor issue with first floor toilet not flushing easily in the bathroom. and water pressure into the washer. Other than that we had a wondeful time

Friendly, professional, and helpful staff. When you check in, the staff in very helpful in making sure you know about the area and how to contact them if you need anything. We will definitely stay with you again.

Cabin was a bit confusing to find, but written instructions included in the packet were great. The only issue was we were told to use GPS if we had it, and GPS was totally wrong. Need to both tell & put on sheet to not use GPS. The cabin at nite felt awkward since it has no blinds or curtains in the living areas.

Strongly suggest window shades on ground floor of Bear's Den..

The cabin did not have a working telephone line even though there were telephones plugged into the wall. There were spider webs stretched from the top window across from the loft to the ceiling. The bathtubs were slippery when taking a shower with no mats, etc. Finally, the upstairs shower contained a ring of hair around the drain from previous occupants.

Overall the cabin was nice but could use some updating on the bathroom faucets, also there is a link under the upstairs bathroom drain that we forgot to tell you about when checking out. The landscaping was very nice but the driveway could use some work. It's pretty rough when it rains.

Bear's Den was so much more than what we expected. My entire family loved this cabin, the location - everything. We miss it already and definitely will plan another trip.