Bear Cub # 20

The cabin is beautiful and conveniently located near downtown, being close but not too close to the action. Would definitely recommend! However, upon entering the cabin we found it was very dusty, floors not swept nor mopped, dirty towel hanging up, food left in pantry, furniture not wiped or dusted, the air vent was dirty therefore I assume dirty air filter causing dusty smell, candy wrapper behind dresser, missing shower hooks, small leak from upstairs bathroom to downtown stairs one. I don’t think bathrooms/toilets were disinfected or wiped down. Dust everywhere: top of all fans, window blinds and seals, top of door frames; top of bathroom mirrors. Don’t get me wrong, had a great time and enjoyed every minute! But, just clean it please. Suggestions: improve on cleaning, need curtains/blinds for sliding glass door (can see in at night and traffic lights come through), trash can lid, new pillows (would you sleep on the ones you have now? I need neck adjustment, just saying) maybe instructions on tv remotes (little frustrating trying to figure it out) instructions on where fire place switch is (took one night to figure that out, plus furniture was covering it!) Still loved cabin though!!

The second time we have stayed with you and it has been amazing both times. Customer service is amazing and the place is always clean and (unlike many places) every cabin is exactly what we expect.

There are a few things that need to be addressed. The shower curtain in the upstairs bathroom needs replaced. The coffee pot is missing some parts so we couldn’t use it. The cabin is dusty and the floors, especially the stairs is extremely dirty. But all in all we had a good stay. We always try and rent through Parkside Cabins.

Everything was great!! If I wanted to be picky though, the shower curtains could definitely be replaced and attention to dusting. (Living room ceiling fan, door frames)

I loved the cabin and we had a great time, see you again soon as possible!

I was very pleased with the cabin. Staff gave good directions and the parking coupon was very valuable. I got good warning about bears which I felt was helpful. I will definitely return.

We love and stay with parkside ALOT. We stayed in Bear Cub #20. Everything was as expected, however, attention to cleaning needs to be considered. There was so much dust on everything. The chandelier over the table was completely full of spider webs and the shower curtain in the downstairs bathroom really needs to be changed out. We loved the game table. We all challenged each other and made great memories. I know it’s hard to get things spotless but those mentioned should not continue to be overlooked.

We stay with park side cabins every time. It’s always a great experience!!!

Loved our stay! The cabin is beautiful and in a very nice rather quiet location but still with easy access to downtown Gatlinburg. Washer/dryer is a huge perk!!!

Best stay ever its our second time we stayed at the same cabin

Cabin was beautiful and had all we needed for our stay. Staff did a great job checking us in and helping us understand the area and all it has to offer.

The cabin was very nice and close to everything we wanted to do. It could be dusted a little better. The painting above the bed in the downstairs bedroom and the doorway to that bathroom was piled with dust. It's a place we all forget to look at but I just happened to notice. The cabin was very spacious and comfortable.

Very clean cabin in a good location. We enjoyed our stay. Only complaint is that the deck chairs are not the most comfortable. Overall we would definitely stay in this cabin again and hopefully will. Thanks

Very nice building. Linens very clean. The entire cabin could use a good dusting. Blinds, door jams, lamp shades, vents, corners, were covered in layers of dust. Windows were grimy. We had no heat the first night as furnace breaker was turned off. Quiet, convenient location.

We arrived to a cabin that the air was not working I made a phone call and with in 30 min someone was there to check it. The repair guy said that the repair was not an immediate fix so we were relocated to a different cabin.this was not convenient but was great once we got settled in.(the repair man was great he offered to move our bags). The new location was GREAT and was next to a stream. Even tho ours stay was not long enough it was peaceful and great. Can't wait to come back and we will be staying with Parkside again.

The cabins were very clean and beautiful! The only bad thing we had no Wi-Fi or cable all weekend because of the storm.

We have had a great stay once again thanks to Parkside Cabin! We stayed 7 years ago for our honeymoon & brought our children back this time & weren’t disappointed.

Very friendly staff, nice cabin and very clean. Great location.

I appreciated the knowledge that Jeff shared as well as all his recommendations. You have an absolute hidden gem in Jeff as an employee!!!!! Thank you so much, Jeff!!!! I can't wait until the next time!! I will definitely book again plus I have spread the word to lots of my friends and family as well.

Everyone associated with Parkside Cabins takes great pride in the presentation of the guest cabins and it shows. Very helpful & engaging staff.

The cabin was nice but we had a couple issues overall. The clear shower curtain liner in the downstairs master had mold covering the bottom portion. The cabin had recently been sprayed for ants because the upper cabinet next to the refrigerator had lots of dead ants and by Sunday morning the counter around the sink was covered. We did request to extend our stay on Monday and we were accommodated and able to stay until Tuesday, which we were very thankful. Check out time was given to us as 11am but Tuesday morning the cleaning team was parked in a car next to the window of our cabin by 9 which caused us to feel rushed and stayed until 10:30 when we started loading the car. Overall the cabin was nice and located in an area that was easy to get in and out of without all the downtown traffic.

Love the location and the beautiful cabin. The check in was so very easy and the front desk guy was awesome. He gave us some great local info and had us try one of the best restaurants ever.

The cabin was very clean and very well decorated. Great location, but I thought we would be closer to town by the description. Easy check in and easy check out. We will use Parkside again in the future.

Fantastic Cabin and close to all the amusement parks and restaurants.

Great! The cabin was very clean and and well maintained. Very easy and pleasant check in.

We loved the cabin and office people was very nice.

Wonderful! Close to town but private. Parking passes are a BIG bonus!

Everything was fine and as listed. The bed frames were a bit noisy in each bedroom.

We have used Parkside cabins for many of our stays in Gatlinburg. The cabins are normally clean and in good shape. We enjoy the parking passes as well. On two of our stays we have added an additional night for a fair price. We have not had consistent experiences with other cabin rental companies in the area.

Everything was great! The only thing is that I wished I would have had a broom so I could have swept the floor. 🙂

Cabin was great and attention to detail was amazing! Very nice to return to after a long day of activities. Customer service was very good and accommodated changes easily.

You guys did a great jobs with the whole cabin me and my family enjoyed ourselves very much.

Check in was easy and fast! Check out was even easier and faster! Bear Cub #20 was beautiful, cozy and in tip top shape! Our only 'complaint' is the cleaning people may want to dust a little more in high-up places such as the light fixtures.

Bear Cub is a nice little cabin in a great location! 3 night rental was a great value and dealing with Parkside was a breeze.