Bear Cub # 20

Everything was great EXCEPT the sofa bed mattress. Enjoyed the hot tub.

Great customer service and prompt attention to issues. Units definitely need a good dusting as they aren’t clean and should be inspected by someone

Nice cabin with easy access to the main strip in Gatlinburg. This cabin was clean and cozy with a nice creek running by the back deck. Beds were very comfortable and the cabin has all you need for a nice getaway. Easy check in and out and customer service was excellent and responede to phone calls promptly.

Wonderful place. We reported a couple of issues with the cabin itself and it was promptly addressed.

Our cabin was wonderful except for 2 broken cabinet doors in the kitchen.

This was probably the easiest booking, check in and check out process I’ve ever had. The cabin was super clean, the staff was very helpful. Just a great place to vacay, I will be a return guest!

Check in and communication excellent. Cabin is very nice and great location. Our only issues is the cabin needs a few minor repairs. Ex: cabinet door coming loose. Toilet paper holders falling off wall. Lower level bedroom door latch was broken appeared someone kicked it in.

I enjoyed my stay at your property and plan to return next fall if possible.thank you for everything.

We loved everything about cabin 20. The check in process was easy.

Beautiful cabin, very clean and well decorated. Close to everything

We really enjoyed our stay. Would recommend it to our family

We really enjoyed our experience. The cabin was in the perfect location. A short drive to downtown Gatlinburg and Pigeon Forge. You were very prompt in answering my chats when our TV picture went out (which honestly we weren't really worried about). We appreciate you!!

We really enjoyed our stay. The cabin was very clean and the communication from staff was great. The location was perfect. We will defintely be back.

Cabin location and prices is great. Need better kitchen and cleaning supplies Cabin was not the cleanest. Toenails in bathroom Disclose area cabin is it- was not able to get any food delivered and didn’t know address until we arrived

Very clean and comfortable cabin! It was so well stocked. We loved the keurig and all the paper towels in the kitchen.

Did great had one issue and it was addressed immediately. Jeff is a great employee and makes you feel at home. Also great suggestions for dining etc

Everything was great! Location was awesome! Check in was quick and easy!

Cute and clean cabin. We enjoyed game upstairs a lot.

Cabin was clean and comfy. Check in was easy. Great location for downtown Gatlinburg

The cabin was very comfortable and convenient. The location was excellent. This particular cabin could use a few minor things. More kitchen towels, a couple of large bowls, a broom, a spatula and pot holders. We enjoyed the hot tub! Will visit again!

Clean, great location. A couple of small repairs are needed but other than that it’s a great place to stay!

Wonderful. Beautiful cabin. Clean and spacious. Great view! I plan on staying here again

The cabin was clean and LOVED having extra towels and paper towels in the cabin. The TV is up too high where the furniture is sitting and the batteries stopped working in remote. It would’ve been nice to have extra batteries in a drawer to be able to replace remotes. Also there was no broom to sweep the floor just a dirty mop. Having each cabin equipped with that would be great. Also a suggestion would be have a pen, pencil, a notepad and local menus in one of the drawers. The pans were not useable due to the condition most were in. I usually bring my own pans that I will use, but this year did not and got in a little bind. The timer on fireplace did not work. Had to manually turn off. There was no dishrag to wash dishes, but there was a towel to dry them. Hated being woke up every night due to the dumping of multiple dumpsters at 2-3 am. You would think this could be done at a more reasonable time instead of in the middle of the night! All in all, we LOVE staying in this cabin because we know it’s clean and accessible easily to everything. Always recommend to everyone!!!

No complaints at all. The map to the cabin.SPOT ON 🤗

Great! Everything was clean and the check in gentleman was AMAZING

Everything was easy from check in to check out. Thanks

We loved the cabin. I saw a few spider webs on ceiling fans and light fixtures. Next time I want to stay closer to downtown. We loved staying w you all! Very kind and helpful!!! ❤️

Saw a few Traveling roaches when we checked in & Notified front office.

The staff were great to work with. The cabin was very nice and clean. Location couldn't be better, easy to get to all attractions. Will definitely use again, but will bring my own toilet paper

The cabin was beautiful and we enjoyed our stay. Check in was fast and convenient.

Very nice clean place, except internet went out and stayed out all day

Loved our stay. Jeff gave excellent restaurant selections. Loved the fireplace and hot tub. In addition, the

The house was clean, had a convenient location to everything in Gatlinburg.

We had a wonderful time spending Christmas in the Smokies!

Everything was great , location and downtown parking pass are a big plus

Cabin was very nice,hot tub was great. Called for trash pick up thanksgiving day and they picked it up promptly

Loved this cabin! Very clean and comfy beds. Great location and perfect size for our family. My only regret is that we weren’t able to spend more time there. Definitely recommend!

1. complaint hot tub too small, cabin sleeps 6 adults hot tub holds 2 people. Other than that we loved everything about it..

Cabin was beautiful. The problem with the locks was upsetting. Please invest on better towels

We loved the cabin but getting locked out wasnt much fun. You really should invest in better towels.

Loved the cabin. When we had problems with our lock they was great help!

we have stayed with Parkside on several occasions and will continue to stay with them awesome experience everytime thank you

great you are the only one i stay with when i come

Excellent!!! Me and my family will be back! Bear Cub #20 was amazing!

Clean cabin great staff really appreciate the great staff and willingness to help us out

Everything was great. The cabin was very nice and the location was great. The office staff were very friendly ans helpful.

Amazing staff ❤️ We are surly coming back to stay with you all again soon! Very clean cabin.

Loved the cabin with everything in close proximity. We can't wait to stay there again next summer. One of the cleanest and most beautiful cabin I've ever stayed in!!!!

Will definitely book again ! Great location and all around great experience

Great home. Great location. Quite. Wonderful cabin feel close to town. Definitely would stay there agy

Be vacation we have had. Cabin was very nice. We will be back.

Easy booking online. Checkin process was quick and staff did walkthrough all details. Employee’s are great. Cabin was clean and spacious.

Everything was perfect! Cabin was beautiful and more than we expected.

Our experience with the staff was 5 star! However, our experience with the first cabin, Cub's Den was unacceptable. Thankfully the staff moved us to a different cabin. Cub's Den: dead mouse, mouse droppings everywhere, overall unclean. The staff apologized profusely. Thanks to the office staff our vacation was salvaged.

We had a great experience, very clean and easy stay! Exactly like the pictures

Check in quick and easy. Great directions to our cabin.

Very clean cabin. Decor was spot on. Great location Hot tub on the creek was perfrct

The cabin is beautiful and conveniently located near downtown, being close but not too close to the action. Would definitely recommend! However, upon entering the cabin we found it was very dusty, floors not swept nor mopped, dirty towel hanging up, food left in pantry, furniture not wiped or dusted, the air vent was dirty therefore I assume dirty air filter causing dusty smell, candy wrapper behind dresser, missing shower hooks, small leak from upstairs bathroom to downtown stairs one. I don’t think bathrooms/toilets were disinfected or wiped down. Dust everywhere: top of all fans, window blinds and seals, top of door frames; top of bathroom mirrors. Don’t get me wrong, had a great time and enjoyed every minute! But, just clean it please. Suggestions: improve on cleaning, need curtains/blinds for sliding glass door (can see in at night and traffic lights come through), trash can lid, new pillows (would you sleep on the ones you have now? I need neck adjustment, just saying) maybe instructions on tv remotes (little frustrating trying to figure it out) instructions on where fire place switch is (took one night to figure that out, plus furniture was covering it!) Still loved cabin though!!

The second time we have stayed with you and it has been amazing both times. Customer service is amazing and the place is always clean and (unlike many places) every cabin is exactly what we expect.

There are a few things that need to be addressed. The shower curtain in the upstairs bathroom needs replaced. The coffee pot is missing some parts so we couldn’t use it. The cabin is dusty and the floors, especially the stairs is extremely dirty. But all in all we had a good stay. We always try and rent through Parkside Cabins.

Everything was great!! If I wanted to be picky though, the shower curtains could definitely be replaced and attention to dusting. (Living room ceiling fan, door frames)

I loved the cabin and we had a great time, see you again soon as possible!

I was very pleased with the cabin. Staff gave good directions and the parking coupon was very valuable. I got good warning about bears which I felt was helpful. I will definitely return.

We love and stay with parkside ALOT. We stayed in Bear Cub #20. Everything was as expected, however, attention to cleaning needs to be considered. There was so much dust on everything. The chandelier over the table was completely full of spider webs and the shower curtain in the downstairs bathroom really needs to be changed out. We loved the game table. We all challenged each other and made great memories. I know it’s hard to get things spotless but those mentioned should not continue to be overlooked.

We stay with park side cabins every time. It’s always a great experience!!!

Loved our stay! The cabin is beautiful and in a very nice rather quiet location but still with easy access to downtown Gatlinburg. Washer/dryer is a huge perk!!!

Best stay ever its our second time we stayed at the same cabin

Cabin was beautiful and had all we needed for our stay. Staff did a great job checking us in and helping us understand the area and all it has to offer.

The cabin was very nice and close to everything we wanted to do. It could be dusted a little better. The painting above the bed in the downstairs bedroom and the doorway to that bathroom was piled with dust. It's a place we all forget to look at but I just happened to notice. The cabin was very spacious and comfortable.

Very clean cabin in a good location. We enjoyed our stay. Only complaint is that the deck chairs are not the most comfortable. Overall we would definitely stay in this cabin again and hopefully will. Thanks

Very nice building. Linens very clean. The entire cabin could use a good dusting. Blinds, door jams, lamp shades, vents, corners, were covered in layers of dust. Windows were grimy. We had no heat the first night as furnace breaker was turned off. Quiet, convenient location.

We arrived to a cabin that the air was not working I made a phone call and with in 30 min someone was there to check it. The repair guy said that the repair was not an immediate fix so we were relocated to a different cabin.this was not convenient but was great once we got settled in.(the repair man was great he offered to move our bags). The new location was GREAT and was next to a stream. Even tho ours stay was not long enough it was peaceful and great. Can't wait to come back and we will be staying with Parkside again.

The cabins were very clean and beautiful! The only bad thing we had no Wi-Fi or cable all weekend because of the storm.

We have had a great stay once again thanks to Parkside Cabin! We stayed 7 years ago for our honeymoon & brought our children back this time & weren’t disappointed.

Very friendly staff, nice cabin and very clean. Great location.

I appreciated the knowledge that Jeff shared as well as all his recommendations. You have an absolute hidden gem in Jeff as an employee!!!!! Thank you so much, Jeff!!!! I can't wait until the next time!! I will definitely book again plus I have spread the word to lots of my friends and family as well.

Everyone associated with Parkside Cabins takes great pride in the presentation of the guest cabins and it shows. Very helpful & engaging staff.

The cabin was nice but we had a couple issues overall. The clear shower curtain liner in the downstairs master had mold covering the bottom portion. The cabin had recently been sprayed for ants because the upper cabinet next to the refrigerator had lots of dead ants and by Sunday morning the counter around the sink was covered. We did request to extend our stay on Monday and we were accommodated and able to stay until Tuesday, which we were very thankful. Check out time was given to us as 11am but Tuesday morning the cleaning team was parked in a car next to the window of our cabin by 9 which caused us to feel rushed and stayed until 10:30 when we started loading the car. Overall the cabin was nice and located in an area that was easy to get in and out of without all the downtown traffic.

Love the location and the beautiful cabin. The check in was so very easy and the front desk guy was awesome. He gave us some great local info and had us try one of the best restaurants ever.

The cabin was very clean and very well decorated. Great location, but I thought we would be closer to town by the description. Easy check in and easy check out. We will use Parkside again in the future.

Fantastic Cabin and close to all the amusement parks and restaurants.

Great! The cabin was very clean and and well maintained. Very easy and pleasant check in.

We loved the cabin and office people was very nice.

Wonderful! Close to town but private. Parking passes are a BIG bonus!

Everything was fine and as listed. The bed frames were a bit noisy in each bedroom.

We have used Parkside cabins for many of our stays in Gatlinburg. The cabins are normally clean and in good shape. We enjoy the parking passes as well. On two of our stays we have added an additional night for a fair price. We have not had consistent experiences with other cabin rental companies in the area.

Everything was great! The only thing is that I wished I would have had a broom so I could have swept the floor. :)

Cabin was great and attention to detail was amazing! Very nice to return to after a long day of activities. Customer service was very good and accommodated changes easily.

You guys did a great jobs with the whole cabin me and my family enjoyed ourselves very much.

Check in was easy and fast! Check out was even easier and faster! Bear Cub #20 was beautiful, cozy and in tip top shape! Our only 'complaint' is the cleaning people may want to dust a little more in high-up places such as the light fixtures.

Bear Cub is a nice little cabin in a great location! 3 night rental was a great value and dealing with Parkside was a breeze.