Rainbow Falls

Everything was excellent. Exactly what we were expecting and more!

Excellent customer service and the property met all my needs. I would advise that your cleaning crew do a bit of dusting for cobwebs. Otherwise the accomodations were great and the location perfect and peaceful.

We love staying with Parkside! Hands down the cleanest and coziest in the Smokies. 10/10 will always stay at Parkside cabins.

Everything was as advertised and clean. The only issue we had was the pool table wasn’t level, so it was frustrating playing a game with the pool cues all on one side of the table.

The TV outside never worked. We called out first day and a gentleman came out and said he would be back with someone else. They never showed up. The air quit working I called they said they would send someone. 930 at night nobody has showed up I called the emergency number nobody answered . It got up to 84 degrees.

Very simple check in process and the guy was full of the information we were looking for such as restaurants an attractions.

Cabin was very cozy and clean. By far the best cabin rental place for the cheapest price!!!!

Management did fine, no issues with cabin. Floor was a little uneven, which I think is sort of common, but in the loft there was one place in the floor that had buckled and I nearly tripped over it.

The experience We had was wonderful, from the check in to check out was great.The gentleman that checked us in was very nice and explained every thing ,he was very professional, made the check in very easy.I think his name was Jeff,very nice guy.We will definitely use Parkside Cabin Rentals again.Jeff was very professional and courtesy, and great customer service.

This was our first time staying at Rainbow Falls cabin but we have stayed in many others. We have always enjoyed our stay and find the cabins to have everything we could possibly need for a getaway. The views are always amazing! The location is perfect in that we are far enough away from all the crowds to be off the grid but can be downtown in 20 minutes or so. I have recommended Parkside Cabin rentals to all of our family and friends.

Cabin was wonderful. Could use some cleaning. Needed a hair dryer and propane for the grill. Beds were comfy.

Excellent check in service. Jeff was phenomenal. The cabin was great!

Everything was great. We only had a problem with the gas grill not working.and could not figure out how to lite the fireplace

Great staff, saw lots of bears, and will definitely be coming back to Parkside in the future!

We really enjoyed the stay in the rainbow falls cabin. We got to see a bear twice which was really cool

Everything was good. We needed help with the Bears and we did what you told us and Everything was fine. The service men came and fixed a few things and your Staff was very Friendly and helpful. We will be staying again. Thank you.

Place was good. The view looked better in pictures. A hole in deck is safety hazard. Quite dusty. The chairs have very sharp nails people can get hurt!!!

Mostly good I would like to recommend to clean closets, spider web in the lights in living room. Fix sink in master's bathroom

everyone is very helpful and friendly, especially Jeff at the check-in office. The maint techs were great as well.

Everyone in the office was very helpful and the cabin was wonderful.

Yes we enjoyed our time at Rainbow Falls. Had a small problem with the gas fire place and door lock, but they were resolved in short order.

An adorable and clean cabin! This is the second time we’ve stayed at Rainbow Falls and it won’t be the last.

Everything was great, but there is no view cuse trees hidden the view

I had a great experience with My Park Side. Customer service was amazing and the cabin was breathtaking. I can’t wait to come back

Wonderful cabin great customer service at check-in. Cabin was very nice and clean. Super spacious

This cabin and trip was amazing! The only thing I would say to do different, is make sure the wood is dry. We attempted to get it to burn and couldn’t. This was only a minor setback. The office staff was very friendly and accommodating!

Very pleased we were able to book last minute and at a clean cabin. Had issue with fire place and power but overall was great.

Service was excellent and cabin was very clean loved it

Everything was great but didn’t like that Parkside cabins was not able to accommodate us with extra day.

Everything was perfect! And better than what we expected! We will definitely be back!

Everything Was outstanding and excellent!! We most definitely will be booking again

We reserved a specific cabin and upon our arrival, we noticed so many ladybugs all over the inside of the cabin. We called and without any problems they transferred our group to another beautiful cabin. No problems and a quick move around. Thank you!

Everything was great and we love staying in your cabins. The only thing negative is having to drive to office every time to check in it is very out of the way that info could be left in the cabin and the code given like at other rentals. Would make things much more convenient!

Fantastic cabin! Even had a bear and a few raccoons bust 🙂 Will definitely stay again!!

Rainbow Falls was better than expected! A few minor issues wI think household maintenance but nothing that hampered our stay. Can't wait to go back and try out a different cabin, but with our dog next time.

Everything was perfect! We loved the cabin and can't wait to come back!

We have stayed with Parkside Cabin Rentals several times. this time we stayed in the Rainbow Falls Cabin. We enjoyed the cabin and had another great trip. The staff at Parkside is always responsive and helpful. I reported a couple of minor issues with tv remote controls and an air filter on my way out of the cabin one day for lunch and everything was fixed by maintenance upon my return. In another cabin last year, a tree fell and blocked our only driveway trapping us at the cabin. Just one call and that tree was promptly removed by maintenance staff. I also needed to add a night to this recent stay unexpectedly and that was handled fairly and efficiently by the office staff. The Cabins I have stayed in over the years have all been great, but it is the knowledge that the staff will handle any issues that may come up that keeps me a loyal customer. Thanks again Parkside staff! See you next year!

The cabin was wonderful, easy to find, and in a beautiful area. The staff made check in fast and easy along with prompt responses for trash pickup as the bears were very active in the area. We will definitely rebook as we are planning two trips for next year.

Cabin was very clean and it was gorgeous! So glad we chose to stay here.

Everything was great, very easy to find , great service and a ton of fun things to do. My family had a great first vacation, we will definitely be back

The cabin was amazing, we really enjoyed our first family trip to Gatlinburg in the Rainbow Falls cabin. The only thing we found to be an issue is that the hot water would run cold before the tub ever got half way. Maybe something worth looking into. Thanks for a relaxing getaway from home.

Rainbow falls was the name of our cabin and we will def. be back. PERFECT!!!

The customer service is always on point with the staff you have at Parkside. However, we just stayed at Rainbow Falls and I was very disappointed. The pictures of the view on the website need to be updated. The hot tub didn't work. The cookware selection was horrible and it was due for a good dusting/cob web collecting.

Everything was great except this survey. Don't REQUIRE a narrative response. If it's 5 star it's 5 star.

Our cabin, Rainbow Falls, was great! (had an issue with the dryer on the last day, but no biggie). We loved the deck especially! My only issue was the pools. The website says there are 3 (apparently one is close due to the fire????) so there are only 2. The one was pretty nasty (horrible bathroom, dirty pool and chairs and the water was VERY cold due to location maybe?). The other pool (Lil pool of heaven) was very nice (clean, good water temp) and enjoyable, altho it was a good hike down and UP!!!

Very nice cabin. Well maintained. Just as described. Would highly recommend.

Overall love the cabin and the view, short on towels for a three night stay. Wish there was a bench in the master shower and a second outlet by the master bed closet to the door. Inside fire place did not work, called maintenance from cell lost service and never heard back, wasn't a huge deal.

Will definitely stay again. This was our second cabin and it was as nice as the first.

Loved the cabin. The back patio was our favorite part.

Was a wonderful stay and are little bear friend!! Would def stay again

Great place to stay. Easy check-in. Maintenance was quick to respond top needs.

The cabin was awesome. We would definitely stay again. My only complaints would be the cookware. We wanted to do some cooking and the selection of pans was disappointing. And the cabin was clean but a bit dusty. We loved the porch and master bathroom!

Great cabin. Hot tub never got hot... kids were disappointed

The cabin was nice and clean. Had fantastic and very friendly customer service!! Definitely will be back!

My stay was excellent. Outdid all expectations and rooms were very clean!! Also love all the amenities and updates appliances! I will be back for sure!!

Very pleased with our stay! Beautiful view everywhere. The cabin was much bigger than we expected and everything was clean. The down stairs master bathroom is amazing! Also plenty of cook ware and utilities.

The house was very nice. The hot tub wouldn't get warm and there were tons of fruit flys infesting the kitchen. Other than that it was a perfect weekend.

Great. The maintenance man was wonderful and so was the sraff.

We were very pleased with our cabin and especially the service. We couldn't get the fireplace to come on and they had someone there in 20 mins. Everyone was friendly and nice. Great place to stay.

Your staff was top notch from check in to trash pick up. This was our 5th year with Parkside Cabins and we will definitely be back!

We enjoy the cabin it was very accommodating to our family we would definitely recommended cabin to our friends and family there was only one problem though we did not have any dresser drawers to store a garments but overall we enjoyed our stay thanks so very much we would definitely stay again

Absolutely loved Rainbow Falls Cabin. Never got the upstairs TV working and a few extra towels in cupboard would be nice but will always go with Parkside. Also never was able to locate pools which was disappointing think website was deceiving as thought was very close to cabin.

Everything was great, clean, tidy, and just the location we were looking for. The only issue is that there was very little cabinet space in the bedrooms and as such, we were living out of a suitcase which wasn't expected. A set of drawers in each room (which there was easily space for) would have made the difference and allowed us to feel really at home. Other than that, a terrific week and we will be back.

My family had an awesome time everything was excellent. Will definitely stay again with Parkside.

The cabin was amazing! Perfect location! I just loved the bathroom!

We were very pleased with every aspect of our stay.

We had a few problems when we checked into our cabin, Hot Tub was not hot and the Dishwasher has standing soured water, we reported those problems the next morning and everything had been fixed by the time we returned that night. We requested extra blankets and just informed them that the coffee pot didn't work properly so they would know for future guests. By that afternoon we had blankets delivered to our door and a new coffee pot sitting on the porch. Loved the outdoor fireplace! I am glad we had wood stocked already for it. The jacuzzi tub had a problem staying filled, we didn't get to really use it because of this and not enough hot water to fill the enormous tub but with the hot tub and the fantastic shower we really didn't mind. We would definitely stay at this cabin again. We stay at Up the Creek/Down the Creek every year with several couples and have always had a great experience with Parkside. Thanks so much!!

All around it was a wonderful weekend I think it's something everyone need's to experience. Thanks for the opportunity.

Cabin and view was beautiful. Great location. Will definitely return!

While it didn't really bother us some would be dissatisfied with the dust. The hot tub never did get to temp. I understand running the dishwasher but should we really need to wait for it to run to put the dishes away? We ended up finishing them by hand. Plenty of towels, and supplies. Easy to check in and out. Great amenities and kitchen. We will probably return next year.

The service at check in was fantastic! The people there were so nice and very kind. The cabin was clean and well maintained upon arrival.

check in was simple minor problem at cabin taken care of right away, great job!

Rainbow Falls is beautiful! When we called for maintenance they were promoted in coming and repairing what needed to be repaired. It was just the right size for our family. We will be back again soon!

Everything went very smooth.Our third stay with you.We plan to use you again.

Great cabin, but would have liked an earlier check in than 4p

Nice ppl and easy check in. The only 2 things were this place was very dusty and alot of webs. And tried to use the jacuzzi tub in the mater bedroom but ran out of hot water before it was half full. Other then that was a great place and I would stay again.

Loved the cabin very much upset that the hot tub wasn't hot and wouldn't get hot but besides that very great experience

However, the heating return vent behind the sofa was a covered in dust. My wife and I cleaned it and put in a new filter. I had to reset the garbage disposal as it was blocked. Finally, the hot tub was not hot, but the maintenance tech fixed the problem on Saturday morning. He was quite helpful.

Nice place other than some hot tub problems. The thermostat was not working and each night we struggled to adjust temp down. Way too hot. Nice checki in and out.