Cozy Cabin Retreat

The overall cabin rental experience was positive. With that said, I would like to address a checkin situation that could have been avoided. I presented my credit card to pay the balance of my rental; I was advised by the staff that the card was rejected. Due to the card having a zero balance, I suspected the payment amount may have triggered a fraud red-flag by my credit union. However, this was not the case. When I reached out to my credit union Monday morning, I was advised the Park Side representative was entering the incorrect security code on the back of my card. Thank goodness I had a back-up card to pay for the rental. I'm not for sure what would have happened without a back-up card and my family over 600 miles from home. I would suggest reinforcing with your team-members to be more careful during the check-in procedure to ensure this type of situation does not happen again.

Easy check in and check out.. friendly service.. nice cabin

My family loved the cabin . We loved how it gave you the feel that you were way out of town but you were actually just a few minutes from everything .

Cabin was as pictured and very clean. We really enjoyed our stay! If I had a complaint it would be the lack of privacy in the loft bedroom due to all the windows.

Cabin was as advertised and provided all the necessities to have a great week in the Smokies. We will be looking at staying again later this year.

Great experience cabin was incredible definitely will be coming back soon

I absolutely enjoyed my stay. A group of friends and I needed a getaway and this cabin was perfect. Check In/out was a breeze, they provided us with all the necessary goods, cabin was clean and up to par

The cabin was great overall. I loved having the stream close enough below to hear when on the porch in the rocking chairs. The only negatives were the hot tub not being covered and how small the TVs were in comparison to other cabins I've stayed in. Overall though, great.

Love the cabin we stayed in! Plan on coming back next year!

Everyone my wife and I dealt with was very nice and helpful. The cabin was a little hard to find in the dark but we found it and it was a very nice stay. Also there was no dryer in the cabin like was advertised but we didn’t need it so it wasn’t a big deal. All in all we had a very nice time! The coupons and parking vouchers were a nice add on as well. Will definitely use Park Side in the future!

Would be nice if you had both addresses listed on the turn off cartertown road. We circled a couple of times looking for 251.

Excellent plan on this being my permanent vacation spot , I absolutely loved the cozy cabin

Lovely cabin and very clean and cozy. We had a wonderful time.

Wonderful cabin. Clean and just what we wanted for our family vacation.

Spent my honeymoon in your lovely cabin. We had a great time! Definitely plan to return again.

My family had a great time at the Cozy Cabin Retreat on Memorial Day weekend. The only hiccup we encountered was that the address of the cabin was not clearly marked on the winding country road, making it necessary to call the office and then the maintenance person for better directions. When we arrived, the cabin was clean and well appointed. Bed linens were soft and there were plenty of towels for our three night stay. My teenagers loved the hot tub! The location was perfect - only about a mile from downtown Gatlinburg. I reserved a larger cabin for Labor Day weekend - we are excited to return! Parkside Cabin Rentals is highly recommended!

Very cozy cabin . Just the right size for 5 if us . Couple suggestions...supply a couple hangers, overhang for hot tub would be nice if raining or snowing . All in all very nice !

Cabin was very clean and close to downtown Gatliburg. Will definitely stay Again!

Clean cabin with Great service from the park side staff

We have never visited the area before, so much to see and do. Loved the cabin, perfect for the three of us!

The accomodations were excellent. I would highly recommend Parkside Cabin rentals.

The cabin was lovely. It was near town and convenient to shopping. all of the accommodations were excellent.

We had great service from the staff and we enjoyed our cabin accommodation - it had everything we needed and was in a GREAT location (away from the crowded Main Street).

We arrived late, thanks for leaving the envelope with all important info enclosed. Cozy cabin was great, wished we stayed longer.

Our cabin was super clean and we really loved the bedroom with adjoining bath downstairs as well as the same setup upstairs as we had our elderly Mother with us and she didn't have to negotiate stairs.It was close to town too!

It was great as always will definitely say again next year

Everything was very clean inside and the lights were even left on for our after midnight arrival.

Excellent loved the cabin!! Wished we could have stayed longer will definitely be back!!!

We stayed in a new cabin, so everything was nice and clean. Well appointed. The water pressure was lacking but overall our short stay was great.