The Bunk House

Great customer experience. Would love to be able to go directly to the cabin instead of going by the office first. This cabin the bunkhouse was okay, not one of the best that we've had. Both bathrooms are outside of the bedrooms.

Friendly service. Cabin needs a deep clean and a little improvement.

Excellent!!!! Will be back! Simply relaxing and exactly what we wanted!

We loved our stay at the bunkhouse, it was what we were looking for, and customer service was top notch, you guys are awesome and very nice ppl, we will be renting again next yr off u guys, thank you for having us

My family and I have stayed in that cabin several times throughout the years. We love spending time in that cabin..

The cabin and location was great. Checking is was great as well. The gentleman, I believe his name was Jeff, took the time to go over everything with me and made sure I didn’t have any questions. Told me how to get help if needed. When I did call because the one shower was not working they sent someone right away and fixed it. Even if it was a temp fix to get us through our stay it worked and gave them time to be able to fix it correctly after we left. The only thing I would recommend is that before a renter comes in maybe get a garden hose and spray all the cobwebs out of the outside windows. Yes I know it was in the woods but the cabin and the view is so beautiful it would have been even better without the cobwebs to distract. Same with inside. In the day of check in have some one do a sweep in the inside and knock down the cobwebs. Those spiders can be huge! All and all I loved the cabin. It fit all of us comfortably and we had a great time!

Worked with us to get us in a cabin as the one we had selected had an issue. The cabin we ended up in was very nice. Very clean and so enjoyable for our stay! Staff was very nice and accommodating. They gave us a lot of information about favorite restaurants and attractions. We thoroughly enjoyed our stay…. Thanks for everything

Everything was great. My family and I like to thank you. We all enjoyed ourselves.

I loved everything about the cabin but the beds were a little hard.

Excellent, the cabin was clean and set up for a weekend of fun! Checking in and out was simple. Thank you for the experience!

I am a hard person to please when I spent good money on something. My family absolutely loved "The Bunkhouse". The Jacuzzi was an extra touch even though we never used. The only negative thing to say is we didn't do much of the planned activities because all anyone wanted to do was sleep because it was so relaxing. We will do it again.

Wonderful customer service as always. Family had a great time and we will use your services again.

The cabin looked nice when we came in, and very peaceful. There was a problem that we had but maintenence came out within minutes and fixed it. I was very pleased with the stay. I would 100% recommend this cabin. The staff was friendly when we came in also.

We love the bunkhouse in Rocky flats in Cosby we always rent from Parkside cabin rentals this was our 4 the time in the bunkhouse but we have booked through you guys I have lost count we will remain loyal customers to you guys always friendly service we thank you guys for everything and we will see you on the next trip thank you Parkside cabin rentals and employees can't wait till we are back

Great customer service and cabin. Very positive experience and we’ll stay again. The Bunk House kitchen does need a restock. There’s only a couple of forks and spoons, no oven mitts, and the manual can opener is so bent it does not work.

We really appreciated you refilling the firewood for the outdoor fire put. We had a great time sitting by the fire. The hot tub was very relaxing too!

We had a great time at the Bunk House cabin. We brought a small Scout Troop (8 Scouts, 4 adults) and has plenty of room to sleep, have our daily activities, and just hang out. The cabin was spotless when we arrived and was well stocked. We had everything we needed to cook meals for 12, and plenty of entertainment. The cabin was very convenient to downtown Gatlinburg, and the free parking vouchers were a great perk! The guys are already planning their next visit. See you soon!

We loved the bunkhouse! It was secluded which we are used to. The sound of the babbling creek was relaxing. The children loved sleeping in the loft and didn’t want to leave. We loved the hot tub and the fireplace on the porch. Oh, and the parking passes were icing on the cake! Your staff was prompt and courteous whenever I called. Thank you SO much. We will use your services again.

We really enjoyed staying in the Bunk House! It was plenty of room for all of us!!

We are a frequent flyer with parkside cabins and they are always good to me and my family. My father in law is retiring and me and my wife are trying to move up to the area. And we always recommend parkside cabins, nowhere else!

The bunk house was amazing. While my family had. Planned to do so much we only left the cabin one time because it was a relaxed and peaceful atmosphere which is what we were looking for. We had an issue with the tv in the main living room area it wasn’t turning on we called and it was fixed with in 2hours y’all are great and we will definitely be staying again

We have been before and it was wonderful but this time it was very dirty

Everyone was very kind and responsive. Cabin was wonderful...views..fireplaces, hot tub, cornhole and pool table all created many memories.

The cabin and property were absolutely beautiful. The surrounding area and the drive to the cabin itself were stunning. I had a wonderful time on my stay as well as my family did too. There’s a few things I did have a problem with on my stay though and that’s the reason I give it 4 stars. The cabin was not cleaned very well before my arrival. I noticed on the last 3 days or so of my stay that there was a mouse problem as well as a roach problem too.

We love the cabin and location just the Wi-Fi wasn’t that great and no cell service other than that loved our stay . Very friendly Staff

Super location with great customer service. When we needed trash pickup after our month long stay, they were super prompt. We had no issues and saw lots of wildlife!

We had a great experience once again, we are especially thankful to Jeff who went above and beyond to make our stay as comfortable as possible. One draw back was the internet service which needs a lot of work. Apart from that kudos to Parkside Cabins.

Parkside cabin rentals was a pleasure to rent from.. customer service is phenomenal!! All staff was exceptionally friendly! Craig at front desk went above and beyond and was so helpful!! I would definitely rent from them in the future and will recommend to my family and friends! Cabin location was absolutely gorgeous! My September wedding was all l ever dreamed of and more at your location.. it was the perfect outdoor wedding location!

Was a good time. Was a little far from town Would have liked to be a little closer

The cabin was very nice and clean. Will definitely recommend it. Plan to come back next year!

Excellent service, would have liked the best bed to be on the lower level!

The cabin was really neat, but I was a bit surprised that only one of the bedrooms had a door on it. It ended up being ok, but would have liked that info from the start, not sure if it was mentioned in the room description or not. Other than that, it was a great rustic experience and the pool table and cornhole entertainment was a bonus! Thanks!

We enjoyed the cabin but the hot tub water was cloudy and we weren't provided enough towels. The cabin had a lot to offer and was very spacious.

I would rate customer service from Jeff -10 - stars- if it were an option. We did have some hiccups but issues were resolved. Rainbow Falls cabin has a Moma Bear and two cubs that frequent the deck , which was the highlight of our stay .

Love every cabin we have stayed in from you guyd

For having a mix up and our cabin sold it turned out amazing. All of the staff was very nice and accommodating! They ensured our stay was comfortable and went out of their way. It’s appreciated and the cabin and location was absolutely beautiful and perfect.There was only thing I would change is having pole sticks that are not broken, but we accommodated for it. We will definitely be back and use their beautiful cabins again! Kudos to the amazing owner and staff for taking time to accommodate our big family! We thank you for a great experience and memories that will last forever!!! Even the maintenance men was wonderful!!!!

you need to look at your cleaning crew it was dirty cigerette s in bottles the fireplace had trash we had to clean out before using ect

Our 3rd time staying in this cabin . Love it, a little more boxes with dish washing detergent would go a long way especially when staying multiple nights.

The cabin is in a wonderful area. We loved it so much, we’re looking to build something very similar. The floor plan is wonderful. I do wish it had more/better kitchen supplies, but that won’t keep me from staying there in the future. The toaster doesn’t work either. We loved the Pavillion sooo much. Great addition and the constant sound of the stream in the background was wonderful. I think the cabin is also due for a good deep clean. I know it can get dirty getting rented out so much, but I had to clean several things when I was there. Again, nothing that will keep me from staying again. It’s easily our new favorite cabin in the area.

Very responsive to our need for a new coffee maker, thank you! Maybe add a broom to cabin to help guests keep it clean for you.

Really a 4 star, but I'm not sure they can help the wifi and internet problem or lack of. You could not do work online from the Bunkhouse cabin we stayed in. Or watch anything on tv. But, I'm not sure they can get high speed internet out there. Other than that, it's all a FIVE star cabin. My family really enjoyed it

The cabin was beautiful. The only thing I didn’t care for was the beds. They were not to comfortable for my liking

Everything was wonderful, easy convenient check in & the trash pick up service was great.

Friendly service at check in. Prompt service on requested extras and we love the privacy of the bunk house cabin.

Did great. Cabin was clean for the most part. There were a lot of hornets but did come out and sprayed. Was unable to enjoy the hot tub bc the insects were in the sunroom.

We come to Gatlingburg every year. This year we came twice. We either rent a cabin from Parkside or my sister does. We love all your cabins we have stayed in so far. We look forward to next year!

The cabin with the guest room was so awesome. Some many rooms you couldn't decide where to sleep. The view was breath taking. They only problem is your water doesn't stay hot long enough for the jacuzzi. And with so many bathrooms you can't take a shower at the same time or the water gets cold quick.

Clean and every well organized cabin for our group...great beds and amenities... Awesome experience the family now expect this trip annually..thank you

We always rent from Parkside. We had 2 issues and both were handled very quickly..

The cabin was gorgeous. We loved it and hated to leave

Cabin was great very large very spacious. However we had no access to any of the streams or view of the stream. The hot tub was probably the worst I’ve ever seen water very stagnant and smelled really bad. We enjoyed it we turned it down and the two children played in it. Also your gate lock was missing. Overall what are the best times we had. Thank you Parkside and Christy for your help.

The cabin was fabulous everything was extremely clean the pictures did not do justice of how beautiful the property was. We can’t wait to come back

Very pleased as always Just needed garbage bags Only had one in kitchen can

Great cabin and friendly staff close enough to attractions but located in a private setting

Excellent people to work with! Always polite & helpful with any questions we had!

Staff is very friendly, the cabin was user ready and comfy, and the office took care of the two items we had submitted for attention after our stay in 2017.

The cabin was great! We loved the location. Will definitely recommend and be back!

We have rented from Parkside for 7 or 8 years in a row now and always have a positive customer experience. From front desk to maintenance staff, everyone is always very helpful. We aren't necessarily complaining but this year our cabin (The Bunk House) was usually dirty (example: our socks were black from walking on the floor). We've stayed in that cabin 4 or 5 times in the past and it's never been like that. It seems to need a deep clean. Also, the dishes available in the kitchen seemed limited this year, like things were missing. A few times we had trouble cooking meals because of the lack of dishes or utensils. We'll be back again next year, I'm just providing some honest feedback for you.

The check in process was very smooth and we appreciated ability to check in early. Check out was simple, as well.

The cabin was terrific, as was the price for a 7 day stay. There were only a few small hiccups with the cabin which would be the third drawer down in one of the bathrooms were broken, there was not much of a water pressure but I had assumed it was because of how far we were out and there were quite a few millipedes running around in the foyer room that features the game system regardless if the door was closed all day. A few of the creepy crawlers found the way to my bed, but overall it was a great experience and we will be sure to book with you again.

A very pleasant experience. The cabin was beautiful and well equipped. Very relaxing.

We had anEXCELLENT STAY!! It was definitely one of our favorite vacations! Thank you!!

The Bunkhouse was spotless and had everything needed for a great stay. The staff are very friendly and respond immediately to anything that needs attention.

We had a wonderful stay at the Bunk House! It was private, clean, and very cozy. And the customer service was excellent. The TV in the living room stopped working and they sent someone to set up a new TV. We are very happy with our experience and will definitely recommend Park Side to others!

I would highly recommend Park Side Cabin Rentals to everyone. Check-in/check-out was so fast and easy without all the hassle. The employees were very informative and friendly. We stayed in one of their cabin's for a week and wasn't bothered by anyone. If housekeeping was needed, we had the option to call them instead of housekeeping coming out to the cabin everyday. We loved the cabin so much and will definitely be back.

This isnt my first time using parkside, we really enjoyed our stay.

The cabin was lovely. If your looking for seclusion the bunk house is the place. No signal for cell phone use. Limited TV channels.

The staff was very nice. The prices were fair. The beds are comfortable. We will be back next year. We stayed in 2 cabins. The transition from 1 cabin to the next was not very well executed. When we booked we were assured the time between the cabins being ready would be minimal. (they would ensure our 2nd cabin was cleaned first) 5 hours later it is now the actual check in time and it still wasn't ready. Speaking of cleaning, the basic cleaning was terrific. The deep cleaning (cob webs, wasp nests) didn't appear to have been done at all this year.

We absolutely loved our stay in The Bunk House! We loved the seclusion; it was perfect for the kids & dog. The office staff was very friendly. Everything we needed was provided with the cabin. One note, not sure if you are aware; the crockpot was broken. When we pulled it out to use it, the bottom of the bowl was missing. The arcade game and dartboard were nice surprises when we arrived. We will definitely use your rental agency again.

We loved staying in the Bunk House. Plenty of room and the dog was happy with the space. Still could use WiFi and distance from Gatlinburg was a little hard on making plans and takeing care of our dog.

The cabin was amazing and very much what we were hoping for. The staff were phenomenal and very friendly. The distance to town from the cabin was ok but at times irritating...if we return will be checking into something closer.

We loved the bunk house. It was clean and comfortable. We will be returning soon!

We enjoyed the cabin so much. Excellent location and accomodations

Very Good, not many rules, house was clean, folks at check in and check out made it quick and easy. Check out at 11:00 and not a lot of rules or procedures. The Bunk house was great and with our large family the huge dinner table accommodated us all. A huge flock of Turkey came to visit every evening. Hot tub, Fireplace, and Football on the screened in porch with a cold one. That is hard to beat!

Great customer service and cabin called the bunkhouse was awesome especially the seclusion.

The cabin was very nice, we all loved our stay there. A suggestion would be to provide Internet at this locale, as it is so remote there was no cell phone reception and it made it difficult to stay in touch with family members.

Excellent. We loved the house. It was great for a family,

Loved the cabin! Had everything we needed and was super cozy!

All Parkside Cabins are the very best out there.. Great Experience!!!!

We loved The Bunk House, we'll be back for sure.

Very nice place will be back.just one think the couch bed did not have sheets or blankets and pillows so we had use some off the other beds and on the information that is considered as a bed.